Oakland is experiencing a network outage that is affecting key services. Several non-emergency systems within the City of Oakland are currently impacted or offline. Thank you for your patience while we work to restore services.
The Information Technology Department (ITD) is committed to providing sustainable and agile delivery of strategic and effective solutions to enhance services for the City’s residents, businesses, employees and visitors. We are dedicated to designing, deploying and maintaining IT systems that support the full spectrum of City government, from human services to public safety to economic development. ITD strives to lead the effort in innovating, adopting, and implementing technologies that will have a lasting impact on City services, government transparency, and civic engagement.
If you are a non-City of Oakland employee and you have questions for the Information Technology Department, please contact us using the phone number and email below.
The City of Oakland has learned that it was recently subject to a ransomware attack. The Information Technology Department is coordinating with law enforcement and actively investigating the scope and severity of the issue. 911 and fire and emergency resources are not impacted.
Seeking partnerships and recommendations to increase high-quality internet access in historically under-connected communities
Oakland City Administrator Ed Reiskin today announced the appointment of Mr. Anton “Tony” Batalla as the City’s new Chief Information Officer (CIO), effective May 2.
CIO
Mr. Batalla serves as the Chief Information Officer & Director of Information Technology. Tony brings nearly 20 years of IT administration and management experience in the public and private sectors. Previously, as the Chief Technology Officer for the City of San Leandro, Tony negotiated agreements with Internet Service Providers to utilize the City’s fiber and broadband assets to develop a low-cost, high-speed residential Internet service. He also launched a free, public Wi-Fi system and modernized the City’s IT infrastructure and internal services.
Tony has a bachelor’s degree in Information Systems from University of San Francisco and an MBA from the UCLA Anderson School of Management. He also serves on the Board of Directors of Family Resource Navigators, a non-profit that serves families of children with disabilities throughout Alameda County.