The Information Technology Department (ITD) is committed to providing sustainable and agile delivery of strategic and effective solutions to enhance services for the City’s residents, businesses, employees and visitors. We are dedicated to designing, deploying and maintaining IT systems that support the full spectrum of City government, from human services to public safety to economic development. ITD strives to lead the effort in innovating, adopting, and implementing technologies that will have a lasting impact on City services, government transparency, and civic engagement.
If you are a non-City of Oakland employee and you have questions for the Information Technology Department, please contact us using the phone number and email below.
City of Oakland Launches OAK APPS Portal - central access to resident facing applications
The app is located in the complaint portal of the CPRA, https://apps.oaklandca.gov/CPR... and is a case management system that will also improve internal tracking, investigation, and data collection of complaints.
Andrew "Pete" Peterson
Chief Information Officer
Mr. Peterson has extensive experience working in Silicon Valley leading teams of professionals in software development, IT operations, customer support and service delivery. A resident of Oakland, Peterson has served with community agencies such as La Clinica de la Raza, and First Tee of the East Bay. Pete has also been fortunate to be a part of a number of start-ups.