Check Status of Your Property Complaint

The City of Oakland's goal is to keep our neighborhoods and community clean, safe and free of blight. You can report blight, housing or zoning violations online or with the OAK311 app.

Need to report of property complaint?

You can review how to report a violation on our Report a Property Complaint webpage.

Please Have the Following Information with You

  • Complaint Number
  • Property Address
  • Any Additional Information About the Property 

What to Do

You can check the status of your complaint on the Online Complaints Portal.

How to Check Your Status

Step 1.Step One: Check the Status of Your Complaint 

  • Once your complaint has been filed in our system, you may check its status through our online Accela Citizen Access (ACA) portal.
  • Click the button below to be taken to our external website to search through filed Code Enforcement complaints.

Step 2.Step Two: Search Records

  • Enter your complaint number. If you do not have a complaint number, please enter your property address, along with any additional information you can about the property.
  • Click the "Search" button 

Step 3.Step Three: Review Existing Reports

  • Find your record and click the record number highlighted in red.
  • From the Record Info drop-down list, select "Processing Status"
  • Review the status of your complaint

Need to Know

Note: You may also file a complaint by downloading the TellUs App (iOS, Android) or directly through our Online Permit Portal.

Questions?

Call (510) 238-3381 or find quick answers through our Permit & Services Questions Portal.

Additional Resources

Contact Us

Phone

(510) 238-3381

Email

BBCode-inspect@oaklandca.gov

Location

Code Enforcement Services
250 Frank H. Ogawa Plaza
2nd Floor
Oakland, CA
94612
View Map

Related Information

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