Contact the Finance Department

Contact Information for Business and other Tax questions, Citywide Liens, Citywide Collections, and other Finance services.

How to Contact Us - Most Services are Available On-line

TTY Number: 711

Service	Details
Local Tax Customer Service - Business Tax - Transient Occupancy Tax - Parking Tax - Utility User Tax - Excess Litter Fee - Rent Adjustment Program - Tourism Business Improvement Tax	Open or Close your Business Account Online Click for more Oakland Tax Information Click to pay business taxes E-mail: BTWebSupport@OaklandCA.gov Phone: 510-238-3704 Fax: 510-238-7128 Hours: Mon, Tues, Thurs, Fri: 8 am - 4 pm; Wed: 9:30 am - 4 pm Address: 250 Frank H Ogawa Plaza, Suite 1320 Oakland, CA 94612
Purchasing - General Information - Purchasing Goods & Services - Supplier Registration (iSupplier)	For assistance with iSupplier Registration or the RFQ process, please email iSupplier@oaklandca.gov or call 510-238-7566. Phone: 510-238-3834 (General AP) Phone: 510-238-7566 (Purchasing) Phone: 510-238-7567 (Registration) Hours: Mon to Fri: 8:30 am - 5 pm To schedule an appointment, please call 510-238-7566.
Citywide Collections Accounts - Business Tax - Parking Tickets - Fire Prevention Invoices	Phone: 510-238-7317 Fax: 510-238-6431 Payment Plan/Promissory Note Applicants - To set up a payment plan, please contact: Ms. McMillian Phone: 510-238-3816 Email: rmcmillian@oaklandca.gov Or Ms. Banks-Seals Phone: 510-238-7475 Email: dbanks-seals@oaklandca.gov Hours: Mon to Fri: 8 am - 12 pm & 1 pm - 4 pm Address: 150 Frank H Ogawa Plaza, Suite 5342 Oakland, CA 94612
Citywide Liens - Garbage/Refuse Liens - Real Estate Transfer Tax Liens - Business Tax Liens - Sidewalk Liens - Sewer Liens - Waste Management Subscription Notices - Notice of Lien Hearings - Notice of Determination	Phone: 510-238-7474 E-mail:CitywideLiens@OaklandCA.gov Hours: Mon to Fri: 8 am - 12 pm & 1 pm - 4 pm Address: 150 Frank H Ogawa Plaza, Suite 5342 Oakland, CA 94612
Audit - Vacant Property Tax - Business Tax (BT) Audits - Real Property Tax (RPTT) Audits - Parking Tax (PT) Audits - Transient Occupancy Tax (TOT) Audits - Utility Users Tax (UUT) Audits - BT, RPTT, PT, TOT, UUT Refunds - Cannabis Assistance - Low Income Housing Exemption (LIHE) Audits	E-mail: Audit@OaklandCA.gov or VacantPropertyTaxInquiry@OaklandCA.gov Phone: 510-238-3084 Hours: Mon to Fri: 8 am - 12 pm & 1 pm - 4 pm Address: 150 Frank H Ogawa Plaza, Suite 5342 Oakland, CA 94612
Special Property Tax Assessment Refunds & Exemptions (SPARE) - VIOLENCE PREV TAX - CITY LIBRARY SRV-D - CITY LANDSCP/LIGHT - CITY LIBRARY SERV - 2020 OAK MEASURE Q - 2022 OAKLAND MEASURE AA - 2022 MEASURE Y (ZOO)	E-mail: SPARE@OaklandCA.gov Applications & Information Check Your Application Status Online Phone: 510-238-2942 Hours: Mon to Fri: 8 am - 12 pm & 1 pm - 4 pm Address: 150 Frank H Ogawa Plaza, Suite 5342 Oakland, CA 94612
Fire Prevention Billing Questions - Vegetation Management - High Rise - Mid Rise - Commercial	Pay your Fire Inspection Invoice Online Billing Questions: FPBilling@OaklandCA.gov or 510-238-2252 (for faster service, please include your Invoice or Record Number) Vegetation Inspection Questions: WildfirePrevention@oaklandca.gov or 510-238-7388 Other Inspection Questions: FPBReceptionist@oaklandca.gov or 510-238-3851 Hours: Mon to Fri: 8 am - 12 pm & 1 pm - 4 pm Address: 150 Frank H Ogawa Plaza, Suite 5342 Oakland, CA 94612
Finance Department Administration	Phone: 510-238-2220 TTY: 510-238-3254
Controller's Bureau	Phone: 510-238-3280
Treasury Bureau	Phone: 510-238-3201