Report a Property Complaint

Step 1.Step One: Open Oak311

You can report a code violation in two ways:

1) Use our Oak311 App

• Download our app. Choose your phone type below to download:

2) Report a problem using our Oak311 Website.

To submit your complaint online:

Visit our Oak311 Web Portal

Step 2.Step Two: Choose the Location

• Enter the address of the problem location.
• OR move the map pinto the correct location.
• Confirm location.

Step 3.Step Three: Check for Existing Reports

• If the issue you are reporting has already been reported, click the "Follow" button to receive updates.
• If there is no existing report, click the "Next Step" button.

Step 4.Step Four: Describe the Problem

• Upload images of the violation or click the "No Photos" button.
• Describe the problem and then click the "Confirm Details" button.

Step 5.Step Five: Submit Report

• Choose how you want to submit your request.
• Sign in or create a SeeClickFix account to submit your report.