Language Access Services

Using bilingual employees, interpreters, translators; telephone, internet or video interpretation; and translated materials, the City provides meaningful access to information and services related to City programs and activities to members of the public who are LEP Persons. If you need language access services at any of our service locations, please talk to one of our City representatives. You may also contact the Language Access Coordinator for any departmental specific requests:

Services

 

Language access how-to videos

Equal Access (廣東話)

如何獲取語言協助服務

View Equal Access (Cantonese) Video

Equal Access (Español)

Cómo Acceder a Servicios de Idioma

View Equal Access (Spanish) Video

Equal Access (English)

How to Access Language Services

View Equal Access (English) Video

 

Equal Access to Services Annual Reports

Equal Access to Services Ordinance Annual Compliance Report is submitted annually to the City Council. To read recent reports, type in "equal access information memo" in the search bar on this page to locate reports. To view older reports, visit https://oakland.legistar.com/calendar.aspx, and type in ‘equal access compliance report’ in search bar to start.

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