Frequently Asked Questions

Mission, Vision, & Values

The mission of the OIG is to ensure accountability, enhance community trust, and increase transparency via fair and thorough assessments of OPD's compliance with the law and departmental policies. 

Our vision is to be an effective, independent civilian oversight body that maintains a culture of impartiality, transparency, and accountability in its work. We hold the following values: 

  • Impartiality: no bias, prejudice, or personal opinion influencing the outcome 
  • Integrity: doing what is right even when it is difficult  
  • Prudence: being careful and sensible with our decision-making
  • Community: keeping the common interest of Oaklanders in mind 

 

Authority & Jurisdiction 

Oakland Ordinance 2.45.100(A)  and the Oakland City Charter requires the OIG to audit and allow us to review, inspect, and evaluate: =

  • OPD’s compliance with the Negotiated Settlement Agreement; 
  • OPD’s policies and procedures; and, 
  • CPRA’s investigative processes 

We are required to build these assessments during federal oversight of the police department and after that oversight ends. All our findings and recommendations are published on our Published Reports [hyperlink] webpage and submitted to the Police Commission, along with other stakeholders, for their consideration and implementation.  

After issuing recommendations, we can provide follow-up to verify implementation to the appropriate enforcement bodies and action holders. 

 

Frequently Asked Questions

Questions for our office? Check out our FAQ page to review our office's responses to common questions.

What does the Office of the Inspector General exactly do?

Office of the Inspector General (OIG) is an independent department in the City of Oakland. We monitor and audit the Oakland Police Department (OPD) and the Community Police Review Agency (CPRA) to make sure they are compliant with legal standards and best practices. Our goal is to help them use the best possible policies and procedures so they keep our community safe.

Why was Oakland's Office of the Inspector General (OIG) established?

In November 2020, 81% of Oakland voters approved Measure S1, establishing the OIG as an independent civilian oversight agency because they wanted more transparency and accountability in local policing. To keep the OIG independent, the Inspector General reports to the Oakland Police Commission, a group of civilian residents, rather than the Mayor, the City Administrator, or the Chief of Police. This structure allows the OIG to review policies and procedures through a community-focused lens.

Can I file a compliant against a specific police officer with the Office of the Inspector General (OIG)?

No. The OIG does not conduct investigations into individual misconduct complaints. If you wish to file a complaint regarding a specific encounter with an OPD officer, please contact the Community Police Review Agency (CPRA) or OPD’s Internal Affairs Bureau.

The OIG’s role is to look at the big picture: auditing OPD’s policies, training, and compliance with the law to make sure the entire system is working fairly and transparently. If you have concerns about specific policies or practices, please email oig@oaklandca.gov.

What recommendations has the Office of the Inspector General (OIG) made to the Oakland Police Commission (OPC)?

All recommendations live in our public reports, which can be viewed on our Published Reports page. We also publish a quarterly newsletter and regularly update the Oakland Police Commission about our work.

What enforcement power does the Office of the Inspector General (OIG) have over the Oakland Police Department (OPD) or the Community Police Review Agency (CPRA)?

The OIG does not have enforcement power over OPD or CPRA and cannot issue subpoenas. The Oakland Police Commission is the only police oversight entity within the City of Oakland that has administrative subpoena power.  

Our power comes from transparency. When we find an issue, we build recommendations and then: 

  • Our recommendations are made public so the community, including the Mayor and City Council, can see them. 
  • We report our findings to the Oakland Police Commission, which does have the authority to oversee and require changes of these agencies. 
  • We track whether these agencies accept or ignore our recommendations, and whether they are moving towards implementing the recommendations. 

Can an inspector from the Oakland Office of the Inspector General (OIG) do building, housing, or code inspections?

No. Despite the name, the OIG is strictly a civilian oversight agency for the Oakland Police Department. We do not conduct inspections of buildings, homes, or construction projects.

 

Organizational Chart

The OIG includes Inspector General Zurvohn A. Maloof, who brings over 20 years of law enforcement oversight via various federal and local OIGs, and Deputy Inspector General Charlotte Jones, who brings over 27 years of experience in civilian oversight. The OIG staff also has a Director of Communications & Engagement, who is a crucial member of the team, engaging with community members and working to enhance public trust in civilian oversight. 

If the budget allows, we are dedicated to filling all positions with full-time permanent staff members to support the work and stabilize the office. 

Office-of-Inspector-General-Organizational-Chart-11-x-8.5-in.png

Staff Directory

Zurvohn A. Maloof   
Inspector General  
Office of the Inspector General  
Email | 510-238-2916  

 

Charlotte Jones  
Deputy Inspector General  
Office of the Inspector General  
Email | 510-954-2875  

 

Monica Pelayo Lock  
Director of Communications & Engagement  
Office of the Inspector General  
Email | 510-238-2088 

 

Governing Documents

 

Professional Memberships

National Association for Civilian Oversight of Law Enforcement

The National Association for Civilian Oversight of Law Enforcement (NACOLE) is a non-profit organization that works to create a community of support for independent, civilian oversight entities that seek to make their local law enforcement agencies, jails, and prisons more transparent, accountable, and responsive to the communities they serve. Established in 1995, NACOLE is incorporated under the laws of the State of Maryland. The organization has an elected board of directors, which is composed of individuals in the field of citizen oversight of law enforcement, jails and prisons. The board manages the organization pursuant to a set of by-laws.

 

Association of Inspectors General

The Association of Inspectors General (AIG) is a non-profit, membership organization for agencies and professionals in the inspector general community. Our mission is to promote “excellence in the inspector general community by establishing and encouraging adherence to quality standards, sponsoring professional development and networking opportunities, certifying individuals in IG-specific disciplines, supporting offices in governmental and external relations, and inspiring governmental entities to embrace the inspector general model as an effective tool in the fight to combat waste, fraud and abuse.