Registered and activated users of our Accela Citizen Access (ACA) system can now apply online for a total of 12 Building Permit types, including:
- Solar Electric Panels
- Residential Building Combination (1-2 units only), Kitchen Remodel and/or Bathroom Remodel and/or Window Replacement; will also include any related Mechanical, Electrical, Plumbing work
- Residential Building Alteration (3-5 units), including Kitchen Remodel and/or Bathroom Remodel and/or Window Replacement; separate permits required for related Mechanical, Electrical, Plumbing work
- Non-Residential Building Alteration (6 units and above or commercial), including Kitchen Remodel and/or Bathroom Remodel and/or Window Replacement; separate permits required for related Mechanical, Electrical, Plumbing work
- Non Residential Mechanical Alteration
- Non Residential Plumbing Alteration
- Non Residential Electrical Alteration
- Reroofing Certificate
- Insulation Certificate
- Residential - Plumbing
- Residential - Mechanical
- Residential – Electrical
NOTE: When applying, please use the address or parcel # that shows on your property tax to start your permit application. If you cannot find your address or proceed with your permit application, please email accelauserrequest@oaklandca.gov with your address, parcel, or owner information.
Planning & Building Department
ACA Registration Questions: Contract license expiration, account questions. Expect a response within 3 business days during business hours.
E-mail: onlinebuildingpermits@oaklandca.gov
General Building Permits or Policy-Related Questions: Expect a response within 2 weeks.
Permit Questions Portal
Phone: 510-238-3891
Plan Check or Building Code-Related Questions: Expect a response within 3 business days during business hours.
E-mail: BuildingPlanCheckInfo@oaklandca.gov
General Planning-Related Questions: Expect a response within 2 weeks.
Permit Questions Portal
Phone: 510-238-3911
General Permit Status Questions: Expect a response within 2 weeks. You can check your permit status on our Online Permit Portal. If you have additional questions, please see contact information below.
Permit Questions Portal
Phone: 510-238-3891
Video Tutorial: How to Check Your Permit Status Online
Inspection Counter/Code Enforcement Complaint Questions: Expect a response within 3 business days during business hours.
E-mail: inspectioncounter@oaklandca.gov
Phone: 510-238-3444 (Inspection Scheduling) OR 510-238-3381 (Code Enforcement)
Type of questions/issues addressed:
- Permit scheduling and follow-up inquiries
- Permit extensions
- Code Enforcement complaints, photos, Property Owner Certifications etc.
Inspection Services Information: Expect a response within 24 hours during business hours.
E-mail: inspectioninfo@oaklandca.gov
Type of questions/issues addressed:
Fee Payment Questions: Expect a response within 3 business days during business hours.
Phone: 510-238-4774
Records Requests: To make an online records request, visit: https://oaklandca.nextrequest.com. For more information, please contact recordsinfo@oaklandca.gov
Technical Questions Permit Wizard/Online Permit Process, General ACA Portal Questions: Expect a response within 3 business days during business hours.
E-mail: accelauserrequest@oaklandca.gov
Public Works and Department of Transportation (OakDOT)
For Public Works/OakDOT permit-related questions, please contact 510-238-3651 or pwa_inspections@oaklandca.gov
Fire Department
For billing and invoice questions, please contact the Finance Department at 510-238-2252 or FPBilling@OaklandCA.gov
For Fire Inspection questions, please contact the Fire Department at 510-238-3851 or FPBReceptionist@OaklandCA.gov
