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Online Permit Center

Our Online Permit Center (Accela Citizen Access - ACA) allows you to apply for selected permits, check on the status of your permit(s), research property records, and print your own issued permits or inspection cards!

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One-Stop Permit Center Now OPEN!

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The City of Oakland welcomes you back to 250 Frank H. Ogawa Plaza, our One-Stop Permit Center! We've combined the counter services of the Planning & Building Department, Oakland Fire Department, and Department of Transportation to provide for a "one-stop shop" experience. Most services are by-appointment-only. Please visit our Permit Center Reopening webpage for full details on hours of operation, scheduling your appointments, and services offered.

Sign Up for Permit Center Updates!

Online Services

Find or apply for the permits you need, ask permit questions 24/7, or get started on your project today!

Registration Options

Ready to get started? First, make sure you are registered and activated at our Online Permit Center. The table below outlines the benefits of becoming fully registered with our digital permitting system.

Please visit our Get Started on Your Project directory for step-by-step permit application guidance for common project types. Then log in to get started!

Log In Register Today

Existing Users:

  • You have an activated account
  • You have received confirmation from City of Oakland

Full Registration Benefits:

  • Apply for Planning, Building, Public Works, and Transportation permits (View Available Permits)
  • Check on the status of your permit(s)
  • Print issued permits or Inspection Cards
  • Research permit-related information
  • File residential or commercial property complaints
  • Download Fire Inspection reports
  • Register your foreclosed or investor-owned property
  • Pay permit fees
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Online Permit Center Full Registration Button

Apply for Planning/Zoning Review

Letter of Determination Zoning Clearance Zoning Worksheet

Apply for a Letter of Determination to see whether your proposed project meets City Zoning rules or to challenge City interpretation of your project's Zoning conformity.

Apply for a Zoning Clearance to determine if your business can operate at your chosen location. Other permits may be required.

Submit a Zoning Worksheet (ZW) to begin pre-application Planning/Zoning Review for your project. Review our Get Started on Your Project directory for step-by-step guidance.

  • NO LOGIN REQUIRED
  • NO LOGIN REQUIRED
  • NO LOGIN REQUIRED

Apply for Permits

Permit Wizard Graphic

READ our Electronic Plan and Document Submittal Guidelines to be sure your permit application documents are in the proper format for review and processing by our team.

Homeowners, business owners and developers, please visit our Get Started on Your Project directory for step-by-step permit application guidance for common project types. Answers to frequently asked questions are also available on our online Permit & Services Questions Portal.

NOTE: When applying, please use the address or parcel # that shows on your property taxes to start your permit application. If you cannot find your address or proceed with your permit application, please email accelauserrequest@oaklandca.gov with your address, parcel, or owner information and we can assist you.

Need some personalized guidance? We've added a new online Permit Wizard to walk you through the process of scoping your project and directing you to all the applications and forms you'll need.

Permit Revisions, Extensions & Reinstatements

How-To Videos

Contact Us

Online Permit Center (Accela Citizen Access - ACA) Account Registration Questions:
Contract license expiration, account questions. Expect a response within 3 business days during business hours. Contact the following departments, depending on your specific permitting or service needs:

  • Planning & Building Department
    For Planning/Zoning or Building Permit-related account registration questions, contact pbdaccelaregistration@oaklandca.gov.
  • Department of Transportation (OakDOT)
    For OakDOT permit-related questions (Curb, Gutter, Sidewalk or Sewer Lateral permits) or help with registration, please contact (510) 238-3199 or DOTOnlinePermits@oaklandca.gov.
  • Fire Department
    For billing and invoice questions, please contact the Finance Department at 510-238-2252 or FPBilling@OaklandCA.gov. For Fire Inspection and Fire Prevention Plan Review questions, please contact the Fire Department at 510-238-3851 or FPBReceptionist@OaklandCA.gov.

General Building Permits or Policy-Related Questions: Expect a response within 2 weeks.

Permit & Services Questions Portal
Phone: 510-238-3891

Plan Check or Building Code-Related Questions: Expect a response within 3 business days during business hours.

E-mail: BuildingPlanCheckInfo@oaklandca.gov

General Planning-Related Questions: Expect a response within 2 weeks.

Permit & Services Questions Portal
Phone: 510-238-3911

General Permit Status Questions:
Expect a response within 2 weeks. You can check your permit status on our Online Permit Portal. If you have additional questions, please see contact information below.

Permit & Services Questions Portal
Phone: 510-238-3891
Video Tutorial: How to Check Your Permit Status Online

Code Enforcement Demands and Lien Releases:
Complete the online Demand Request Form. Expect a response within 3 business days during business hours. Please contact (510) 237-4744.

Inspection Counter/Code Enforcement Complaint Questions: Expect a response within 3 business days during business hours.

E-mail: bbcode-inspect@oaklandca.gov
Phone: 510-238-3444 (Inspection Scheduling) OR 510-238-3381 (Code Enforcement)

Type of questions/issues addressed:

  • Permit scheduling and follow-up inquiries
  • Permit extension requests
  • Code Enforcement complaints, photos, Property Owner Certifications, etc.

Inspection Services Information: Expect a response within 24 hours during business hours.

E-mail: inspectioninfo@oaklandca.gov

Type of questions/issues addressed:

  • Mechanical, Electrical or Plumbing (MEP) Code-related questions
  • Building code questions and clarifications relating to inspections
  • Inspection-related questions for projects with issued permits
  • What needs to be inspected
  • Inspection scheduling problems (permit Inspectors are unable to schedule inspections)
  • Permit inspection procedures, including what needs to take place during Shelter-in-Place

  • Extra inspection or Overtime Inspection requests
  • Temporary Certificate of Occupancy (TCOs)
  • Complaints about permit inspections
  • Cannabis inspections

Fee Payment Questions: Expect a response within 3 business days during business hours.

Phone: 510-238-4774

Records Requests: To make an online records request, visit: https://oaklandca.nextrequest.com. For more information, please contact recordsinfo@oaklandca.gov

Technical Questions Permit Wizard/Online Permit Process, General ACA Portal Questions: Expect a response within 3 business days during business hours.

E-mail: accelauserrequest@oaklandca.gov

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