Housing & Community Development

The Department of Housing and Community Development is dedicated to improving Oakland's neighborhoods and to making sure all Oaklanders have safe and affordable housing.

Emergency Rental Assistance Program Application Information

*June 6, 2022 Update:

As of June 6, the City of Oakland’s Emergency Rental Assistance Program (ERAP) program will begin reviewing waitlist applications that were submitted between January 7 and March 31, 2022. We will review and process eligible applications, as funding allows.

Oakland residents will be contacted by one of our partner agencies (BACS, EDC, EBALDC & Safe Passages) within the next 30-45 business days. No further action is needed from you, at this time.

Thank you for your continued patience.

The City of Oakland ERAP Team

March 31, 2022 Update: The ERAP application website is no longer accepting applications. Alternative resources that may offer assistance:

Landlord and Tenant Mediation may be available through:

Other resources are available through AllHome California and East Bay Housing Organization.

In compliance with State law AB832, landlords may still contact housingassistance@oaklandca.gov or call 510.238.6182 to inquire about their tenant’s emergency rental assistance application status. Landlords must provide the name of the tenant, complete address, phone number, email, and the tenant’s unique application ID number and/or a copy of a rental agreement.

News

Jun 14, 2022

City of Oakland Awards $37.5M in Funding for New Affordable, Multifamily Rental Housing

The City of Oakland recently awarded approximately $37.5 million to support the development of 249 deeply affordable housing rental units to continue its efforts to address Oakland’s affordable housing crisis. These housing units will serve low and extremely low-income Oakland households earning between 20-60% of Area Median Income (AMI), including 133 units of Permanent Supportive Housing/ Homeless units to help those Oaklanders experiencing homelessness.

Related News »

Services

Leadership

Portrait of Shola Olatoye

Shola Olatoye

Director, Housing & Community Development

Shola Olatoye (o-LAH-twoh-yay) is an experienced real estate and management executive with more than 20 years of experience launching and managing public-private partnerships. She served as Vice President of Business Development for Suffolk Construction, a national construction management firm. Prior to joining Suffolk, Shola served as Chief Executive Officer of the New York City Housing Authority (NYCHA), the largest public housing authority in the nation. As a Mayoral appointee, Shola launched NextGeneration NYCHA, the agency’s 10-year turnaround plan. She led her team to balance the $3.1 billion operating budget for three consecutive years, launched a major real estate development program, and founded a social impact nonprofit, the Fund for Public Housing.

Ms. Olatoye graduated with a B.A. with honors in history and African American studies from Wesleyan University. She also earned a master’s degree in public administration from NYU’s Wagner Graduate School of Public Service, where she currently serves as a Visiting Scholar teaching in the Masters of Urban Planning program on management and leadership.

Contact Us

Address

Map image for Housing & Community Development, located at 250 Frank H. Ogawa Plaza in Oakland, CA 94612
250 Frank H. Ogawa Plaza
Suite 6301
Oakland, CA 94612

Phone Numbers

Email Address

Open Hours

Monday
8:30 AM - 5:00 PM
Tuesday
8:30 AM - 5:00 PM
Wednesday
8:30 AM - 5:00 PM
Thursday
8:30 AM - 5:00 PM
Friday
8:30 AM - 5:00 PM
Saturday
Closed
Sunday
Closed