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Need to check the status of a filed complaint?
Scroll down to Step Six: Check the Status of a Property Complaint on this webpage for full instructions.
Please review the Types of Violations below as reporting options vary by violation type.
You may report a violation through our easy-to-use Oak311 platform by following the instructions below.
You can report the following types of complaints/violations related to blight:
Click the button below to learn more about Oakland's blight code (OMC 8.24)
You can report the following types of complaints/violations related to housing:
Click the button below to learn more about Oakland's building maintenance code (OMC 15.08)
Read Building Maintenance CodeYou can report the following types of complaints/violations related to zoning:
Click the button below to learn more about Oakland's planning code (OMC Title 17)
Read Planning CodeYou can report a code violation using Oak311 in two ways:
1) Report using our Oak311 mobile application
Click on the button below that corresponds to your mobile phone's operating system to be taken to an external website where you can download the application.
Install App (Android) Install App (iOS)2) Report a problem through our Oak311 Web Portal.
Click button below to be taken to an external link where you can report a property complaint.
Visit Web Portal1) Open Accela Citizen Access (ACA):
2) Search Records:
3) Review Records:
NOTE: You may also file a complaint by downloading the TellUs App (iOS, Android) or directly through our Online Permit Portal.
QUESTIONS?
Call (510) 238-3381 or find quick answers through our Permit & Services Questions Portal.
ADDITIONAL RESOURCES:
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