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Planning & Building's Response to March 31, 2020 Shelter in Place Order

Date Posted: March 18th, 2020 @ 2:00 PM
Last Updated: April 1st, 2020 @ 7:13 AM

In accordance with the Alameda County Health Officer's revised March 31, 2020 Shelter in Place Order for all residents to slow the spread of novel coronavirus (COVID-19), the Planning & Building Department is taking measures to provide essential governmental functions consistent with the County's order.

Priority services remain operational as outlined in the service matrix below. You may still submit applications online, provide plans, and ask questions using our online services and resources. However, please note that our Planning and Building counters are now closed to the public, as is City Hall and other buildings in Frank H. Ogawa Plaza, in accordance with the county's shelter in place order. The Oakland Fire Prevention Bureau customer front counter is also closed.

The Planning and Building Department shall be restricting inspections only to the projects allowed under the March 31, 2020 Shelter in Place Order. Please refer to the services below for Building Inspections. All services shall be provided in compliance with social distancing requirements as defined by the County's order.

During this period, the Planning and Building Department shall receive application and perform electronic plan reviews. However, construction permits shall be issued only for projects allowed under the March 31, 2020 Order. For application and plan review, the department will prioritize the following:

  • Emergency repairs
  • Affordable housing that contains at least 10% income-restricted units
  • Continuing review of existing projects already submitted to the city
  • Projects previously entitled by the city requiring building code review
  • Other submittals as resources allow

Conditions and information are changing rapidly. Please check back regularly for City updates relating to COVID-19.

Building Permits & Plan Review Services

Service Details

General Questions

Permit Inspections: Inspectioninfo@oaklandca.gov

Code Enforcement: (510) 238-3381

Permits: permitinfo@oaklandca.gov

Plan Check: buildingplancheckinfo@oaklandca.gov

Phone: (510) 238-3891

Online Permits

Get simple electrical, plumbing, or mechanical permits at: https://aca.accela.com/OAKLAND

Accessory Dwelling Units (ADUs)

Visit http://bit.ly/OaklandADUs for general ADU permit information. Email Permitinfo@oaklandca.gov for questions and appointments, to be held remotely. Submit plans to https://apps.oaklandca.gov/Dig...

Over The Counter (OTC) Projects

Email us at Permitinfo@oaklandca.gov. We’ll review your OTC project by phone or conference call. You will be instructed on how to digitally submit your application, plans (if needed), and other supporting documents.

Plan Intake

Email us at Permitinfo@oaklandca.gov We'll answer your questions and help you prepare to submit plans electronically. We’ll provide comments back to you remotely by phone, email, and teleconferencing as needed.

Building Fee Payments

Pay by phone by calling 510-238-4774 or online after registering with credit card at https://aca.accela.com/OAKLAND

Permit Cards

We will email you a PDF that you can print.

Building Inspections

Service Description

Building Inspections

Building inspection will be performed on only the project types listed below:

1. Projects immediately necessary to the maintenance, operation, or repair of Essential Infrastructure;

2. Projects associated with Healthcare Operations, including creating or expanding Healthcare Operations, provided that such construction is directly related to the COVID-19 response;

3. Affordable housing that is or will be income-restricted, including multi-unit or mixed-use developments containing at least 10% income-restricted units;

4. Public works projects if specifically designated as an Essential Governmental Function by the lead governmental agency;

5. Shelters and temporary housing, but not including hotels or motels;

6. Projects immediately necessary to provide critical non-commercial services to individuals experiencing homelessness, elderly persons, persons who are economically disadvantaged, and persons with special needs;

7. Construction necessary to ensure that existing construction sites that must be shut down under this Order are left in a safe and secure manner, but only to the extent necessary to do so; and

8. Construction or repair necessary to ensure that residences and buildings containing Essential Businesses are safe, sanitary, or habitable to the extent such construction or repair cannot reasonably be delayed;

All other inspection types not listed above will not be conducted.

Inspections already scheduled that do not meet the above orders will be screened by permit inspectors during morning calls and inspectors will determine if the inspection will be conducted or cancelled based on the public health orders stated above.

To schedule an inspection per the above, please call 510-238-3444.

For questions, email InspectionInfo@oaklandca.gov.

Planning Application Services

Service Details

General Questions

Email Permitinfo@oaklandca.gov

Planning Permits/Applications and Appointments

Intake appointments will take place by phone or conference call, subject to availability. Schedule your appointment via email at Permitinfo@oaklandca.gov. Include your plan sets and necessary information. Staff will instruct you on how to proceed after receiving your appointment request.

Strategic Planning Questions

Call or email the planner who has been working on the project you are interested in. See our Neighborhood and Citywide Plans and Policy Projects pages for more information and contact information. Strategic Planning staff will monitor phone messages and respond to email.

Code Enforcement Services

Service Details

Emergency Code Enforcement Services

Call 510-238-3381 or use our online
File a Complaint form

Report Code Violations

Download our Tell Us App

Fire Prevention Services

Service Details

Fire Permits and Inspections

Fire Plan review and inspections will be continuing with modified service in alignment with City and County guidance. For questions about your fire permits or inspections please contact OArriola@oaklandca.gov

Planning & Building Online Resources and Services

Resource / Service Link Description

Planning and Building Forms

This forms repository includes commonly used Planning/Zoning and Building forms and applications that are required for different types of projects

Planning and Building Codes

This codes repository includes links to local Planning codes, State of California Building Standards code, Oakland Amendments, and Green Building codes

Planning & Building Permit Fees & Project Requirements

This online portal provides residents and interested parties resources for assessing permit fees for their projects; zoning, design review guidelines and code requirements; forms and applications

See the City Zoning Map

Interactive Zoning Map

This online map allows residents to enter an address and identify information for specific properties, such as zoning district, height area, historic significance, General Plan designation, and Impact Fee Zone. A downloadable map is also available.

Report a Blighted Property

This online service allows residents to report properties that are blighted or dangerous

Tell Us App to Report Code Violations

This online service allows residents to report properties that are blighted or dangerous

Accela Citizen Access (ACA)

ACA Instructions

This online service allows residents, contractors, and applicants the ability to research records, view permits and plans, and file complaints.

Major Development Projects

Interactive Map of Major Projects

This online portal provides residents and interested parties links to all the major development projects in Oakland, including an interactive map, dedicated pages for current projects, and archives of past CEQA/EIR documents pertaining to significant projects

Neighborhood & Citywide Plans

This online portal provides residents and interested parties links to all the citywide and Area Specific Plans in Oakland, along with background documents and postings of meetings for plans currently in development