Our onsite Permit Center counters are currently closed. The City will continue to process applications across all categories of projects for permit approval consistent with the City’s development regulations. Please read the following information to understand our current procedures and protocols.
ONLINE PERMITTING OPERATIONS
Apply via Online Permit Center:
Ready to get started? First, make sure you are registered and activated at our Online Permit Center.
Homeowners, business owners and developers, please visit our Get Started on Your Project directory for step-by-step permit application guidance for common project types. Answers to frequently asked questions are also available on our online Permit Questions Portal.
Need some personalized guidance? We've added a new Permit Questions Portal with answers to some of the most common questions concerning permits and the application process. For the selected permits listed above, we also offer an online Permit Wizard to walk you through the process of scoping your project and directing you to all the applications and forms you'll need.
Processing Turnaround Times:
Since the onsite Permit Center is currently closed, things are working a little differently than when applications were submitted in person over the counter. Electronic requests, which are now our means of receiving information, are reviewed for processing and issuance during normal business hours, Monday – Friday 8am – 4pm. As an example, if you submit an application after 4pm, it will be screened for processing the next day in the order it was received.
Please wait 48 hours for our response. Please do not submit the same request multiple times as this can cause duplicate records, ultimately slowing down the process and our ability to respond accurately.
EXPEDITED REQUESTS: We are not accepting expedited requests on application intake processing at this time. However, we are accepting expedited requests for Plan Review and issuance processing, depending on staff availability for overtime work. To make a request for expedited review, please fill out this Overtime Plan Check Request Form.
We understand this unprecedented time has been challenging for many of our customers. It is our ultimate intention to return to the response times established prior to the Alameda County Shelter-In-Place Orders going into effect, as they are updated.
IMPORTANT NOTE: To assist in getting your application started AND moving, please note that your application is considered to be completely submitted for processing ONLY after application materials are received and all application fees have been paid.
⇒ Average Permit Processing Turnaround Times (Estimates Only)
Due to the volume of plan submittals under our automated system, we no longer accept submittals via fax.
How to Obtain Status on Your Submittals:
Via Online Permit Center: