Almost all parking operations are now organized within the Oakland Department of Transportation (OakDOT). OakDOT's Parking & Mobility Assistance Center (PMAC), formerly known as the Parking Citation Assistance Center, is staffed by customer service representatives are located at 270 Frank Ogawa Plaza. Walk-in customer service hours are Monday through Friday, 10AM to 2PM (lobby entrance is on Clay St). Representatives are also available by phone, (800) 500-6484, Monday through Friday, 11:30AM to 2:30PM.
Services
Service update (January 2025): Following City Council Resolution 90585 CMS (December 17, 2024), all available staffing resources are being used to restore Parking Enforcement's ability to patrol and enforce parking regulations. As a result, the Parking Enforcement Dispatch function will no longer be staffed and available during business hours to take calls and dispatch technicians in real time. In lieu of that service, the dispatch number (238-3099) has been programmed to provide callers with important information and the opportunity to leave a voicemail that will be checked as frequently as resources allow. Staff will also continue to monitor parking enforcement requests submitted through the Oak311 service request system. For blocked driveways, property owners should call the Oakland Police Department Non-emergency number at (510) 777-3333.
Pay a Parking Ticket
Challenge a Parking Ticket
Report a Broken Parking Meter
Remove Boots From Vehicles
Request Parking Ticket Payment Plan
Report Illegal Parking
Vehicle Abatement from Private Property
Apply for a Commercial Vehicle Loading Zone Permit
Apply/Renew a Residential Parking Permit
Sign Up for Parking Alerts