Report a Problem to OAK 311
311 is an easy-to-remember telephone number that connects you with highly trained Call Center representatives who are ready to help you with requests for non-emergency City services and information.
For urgent issues
Call 311Urgent infrastructure issues include:
- Flooding
- Land/mudslides
- Downed road sign
- Traffic signal outage
- Sewer overflow
- Fallen trees/branches
- Hazardous road conditions
- Objects blocking the roadway
For non-urgent issues
Report OnlineRoutine maintenance issues include:
- City building or park maintenance
- Graffiti
- Illegal dumping, parking meter maintenance
- Potholes
- Street light outages (not traffic signal)
- Traffic safety issues (non-emergency)
Report a Problem
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Click here for an interactive map of issues reported
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