OAK 311
OAK 311 is here to help you with requests for routine maintenance and urgent infrastructure issues.
For urgent issues, call 311 or (510) 615-5566.
Most Common Requests
Urgent Infrastructure Issues
- Downed sign
- Traffic signal outage
- Flooding
- Sewer overflow
- Fallen trees or branches
How It Works
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Report
You report the issue by phone, website, app, or email.
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Review
We review your request and provide a tracking number.
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Assign
We assign your request to the appropriate work group.
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Work
Service is provided. Completion times vary.