Finance Department Contact Information

Contact Information for Business and other Tax questions, Parking Citations, Citywide Liens, Citywide Collections

Date Posted: March 17th, 2020 @ 1:47 PM
Last Updated: October 13th, 2020 @ 8:38 AM

How to Contact Us - Most Services Available On-line

Service Details

Local Tax Customer Service

  • Business Tax
  • Transient Occupancy Tax
  • Parking Tax
  • Utility User Tax
  • Excess Litter Fee
  • Rent Adjustment Program
  • Tourism Business Improvement Tax

Open or Close your Business Account Online: https://ltss.oaklandnet.com

More Oakland Tax Information at: https://www.oaklandca.gov/topics/taxes

To pay business taxes: https://ltss.oaklandnet.com/

E-mail: BTWebSupport@OaklandCA.gov

Walk-in lobby is CLOSED. In person by appointment only.

250 Frank H Ogawa Plaza, Suite 1320, Oakland, CA 94612

Phone: 510-238-3704 from 8:00 am to 4:00 pm

Fax: 510-238-7128

Parking Citation Assistance Center

  • Pay City of Oakland citations
  • Dispute/contest City of Oakland citations
  • Purchase/renew Residential/Business Parking Permits

Pay or Contest a Parking Citation On-line: https://www.oaklandca.gov/topics/parking-tickets

Phone: 800-500-6484 from 9:00am to 4:30pm Monday, Tuesday, Thursday, and Friday and 9:30am to 4:30pm Wednesday

Fax: 510-986-2699

Walk-in 10:00 am to 2:00 pm Face coverings must be worn.

250 Frank H Ogawa Plaza, Suite 6300, Oakland, CA 94612

Tax Compliance

Phone: 510-238-7254

Fax: 510-238-6092

E-mail: TaxCompliance@OaklandCA.gov

Walk-in lobby is CLOSED. In person by appointment only.

250 Frank H Ogawa Plaza, Suite 1320, Oakland, CA 94612

Citywide Collections Accounts


Phone: 510-238-7317

Fax: 510-238-6431

Payment Plan/Promissory Note Applicants- To set up a payment plan please call:

Ms. McMillian 510-238-3816 or Email: rmcmillian@oaklandca.gov

Ms. Banks-Seals 510-238-7475 or Email: dbanks-seals@oaklandca.gov

150 Frank H Ogawa Plaza, Suite 5342, Oakland, CA 94612

Citywide Liens

  • Garbage/Refuse Liens
  • Real Estate Transfer Tax Liens
  • Business Tax Liens
  • Sidewalk Liens
  • Sewer Liens
  • Waste Management Subscription notices

Phone: 510-238-7474

E-mail: CitywideLiens@OaklandCA.gov

Our lobby is closed but agents can be reached via telephone or email 8am to 4:30pm Monday-Friday except Holidays.

150 Frank H Ogawa Plaza, Suite 5342, Oakland, CA 94612

Audit

  • Vacant Property Tax
  • Business Tax (BT) Audits
  • Real Property Tax (RPTT) Audits
  • Parking Tax (PT) Audits
  • Transient Occupancy Tax (TOT) Audits
  • Utility Users Tax (UUT) Audits
  • BT, RPTT, PT, TOT, UUT Refunds
  • Cannabis Assistance
  • Low Income Housing Exemption (LIHE)Audits

E-mail: Audit@OaklandCA.gov or

VacantPropertyTaxInquiry@OaklandCA.gov

Phone: 510-238-3084 from 8:30 am to 4:30 pm

Walk-in lobby is CLOSED. In person by appointment only.

150 Frank H Ogawa Plaza, Suite 5342, Oakland, CA 94612

Property Tax Special Assessment Exemptions & Refunds

E-mail: SPARE@OaklandCA.gov

Applications & Information: https://www.oaklandca.gov/services/request-property-tax-special-assessment-exemption-or-refund

Check Your Application Status On-Line: https://www.oaklandca.gov/services/spare

Phone: 510-238-2942

Walk-in lobby is CLOSED.

150 Frank H Ogawa Plaza, Suite 5342, Oakland, CA 94612

Fire Prevention Billing Questions

Pay your Fire Inspection Invoice Online: https://aca.accela.com/OAKLAND/Login.aspx

E-Mail: FPBilling@OaklandCA.gov (for faster service, please include your Invoice or Record Number)

For Inspection Questions, call the Oakland Fire Department at 510-238-3851

Billing Information Phone: 510-238-2252

Walk-in lobby is CLOSED.

150 Frank H Ogawa Plaza, Suite 5342, Oakland, CA 94612

Finance Department Administration

Phone: 510-238-2220

TTY: 510-238-3254

Controller's Bureau

Phone: 510-238-3280

Treasury Bureau

Phone: 510-238-3201