Contact the Finance Department

Contact Information for Business and other Tax questions, Citywide Liens, Citywide Collections, and other Finance services.

Date Posted: March 17th, 2020 @ 1:47 PM
Last Updated: April 28th, 2022 @ 10:47 AM

How to Contact Us - Most Services are Available On-line

Service Details

Local Tax Customer Service

  • Business Tax
  • Transient Occupancy Tax
  • Parking Tax
  • Utility User Tax
  • Excess Litter Fee
  • Rent Adjustment Program
  • Tourism Business Improvement Tax

Open or Close your Business Account Online: https://ltss.oaklandnet.com

More Oakland Tax Information at: https://www.oaklandca.gov/topics/taxes

To pay business taxes: https://ltss.oaklandnet.com/

E-mail: BTWebSupport@OaklandCA.gov

Phone: 510-238-3704 from 8:00 am to 4:00 pm Monday-Friday except Holidays.

Fax: 510-238-7128

Walk-in services available Monday and Wednesday 10am-2pm. Other times only available by appointment. Face coverings must be worn.

250 Frank H Ogawa Plaza, Suite 1320, Oakland, CA 94612

Purchasing

  • General Information
  • Purchasing Goods & Services
  • Supplier Registration (iSupplier)


For assistance with iSupplier Registration or the RFQ process, please email iSupplier@oaklandca.gov or call 510-238-7566.

Phone: 510-238-3834 (General AP)

Phone: 510-238-6464 (Purchasing)

Phone: 510-238-7567 (Registration)

Walk-in services available Monday and Wednesday 9am – 1pm. Face coverings must be worn.

Pre-scheduled appointments are available Monday through Friday 8:30am – 5pm. To schedule an appointment call, please call 510-238-7566. Face coverings must be worn.

Tax Compliance

  • Notice of Lien Hearings
  • Notice of Determination


E-mail: TaxCompliance@OaklandCA.gov

Phone: 510-238-7254

Fax: 510-238-6092

Walk-in services available Monday and Wednesday 10am-2pm. Other times only available by appointment. Face coverings must be worn.

250 Frank H Ogawa Plaza, Suite 1320, Oakland, CA 94612

Citywide Collections Accounts

  • Business Tax
  • Parking Tickets
  • Fire Prevention Invoices



Phone: 510-238-7317

Fax: 510-238-6431

Payment Plan/Promissory Note Applicants- To set up a payment plan please call:

Ms. McMillian 510-238-3816 or Email: rmcmillian@oaklandca.gov

Ms. Banks-Seals 510-238-7475 or Email: dbanks-seals@oaklandca.gov

Walk-in services available Monday and Wednesday 9am-1pm. Other times only available by appointment. Face coverings must be worn.

150 Frank H Ogawa Plaza, Suite 5342, Oakland, CA 94612

Citywide Liens

  • Garbage/Refuse Liens
  • Real Estate Transfer Tax Liens
  • Business Tax Liens
  • Sidewalk Liens
  • Sewer Liens
  • Waste Management Subscription notices

Phone: 510-238-7474

E-mail: CitywideLiens@OaklandCA.gov

Agents can be reached via telephone or email 8am to 4:30pm Monday-Friday except Holidays.

Walk-in services available Monday and Wednesday 9am-1pm. Other times only available by appointment. Face coverings must be worn.

150 Frank H Ogawa Plaza, Suite 5342, Oakland, CA 94612

Audit

  • Vacant Property Tax
  • Business Tax (BT) Audits
  • Real Property Tax (RPTT) Audits
  • Parking Tax (PT) Audits
  • Transient Occupancy Tax (TOT) Audits
  • Utility Users Tax (UUT) Audits
  • BT, RPTT, PT, TOT, UUT Refunds
  • Cannabis Assistance
  • Low Income Housing Exemption (LIHE)Audits

E-mail: Audit@OaklandCA.gov or

VacantPropertyTaxInquiry@OaklandCA.gov

Phone: 510-238-3084 from 8:30 am to 4:30 pm Monday-Friday except Holidays.

Walk-in services available Monday and Wednesday 9am-1pm. Other times only available by appointment. Face coverings must be worn.

150 Frank H Ogawa Plaza, Suite 5342, Oakland, CA 94612

Special Property Tax Assessment Refunds & Exemptions (SPARE)

  • Measure Z: VIOLENCE PREV TAX
  • Measure D: CITY LIBRARY SRV-D
  • LLAD: CITY LANDSCP/LIGHT
  • Measure Q for Libraries: CITY LIBRARY SERV
  • Measure Q for Parks: 2020 OAK MEASURE Q


E-mail: SPARE@OaklandCA.gov

Applications & Information: https://www.oaklandca.gov/services/request-property-tax-special-assessment-exemption-or-refund

Check Your Application Status On-Line: https://www.oaklandca.gov/services/spare

Phone: 510-238-2942

Walk-in services available Monday and Wednesday 9am-1pm. Other times only available by appointment. Face coverings must be worn.

150 Frank H Ogawa Plaza, Suite 5342, Oakland, CA 94612

Fire Prevention Billing Questions

  • Vegetation Management
  • High Rise
  • Mid Rise
  • Commercial


Pay your Fire Inspection Invoice Online: https://aca.accela.com/OAKLAND/Login.aspx

Billing Questions: FPBilling@OaklandCA.gov (for faster service, please include your Invoice or Record Number) or 510-238-2252

Vegetation Inspection Questions: WildfirePrevention@oaklandca.gov or 510-238-7388

Other Inspection Questions: FPBReceptionist@oaklandca.gov or 510-238-3851

Walk-in services available Monday and Wednesday 9am-1pm. Other times only available by appointment. Face coverings must be worn.

150 Frank H Ogawa Plaza, Suite 5342, Oakland, CA 94612

Finance Department Administration

Phone: 510-238-2220

TTY: 510-238-3254

Controller's Bureau

Phone: 510-238-3280

Treasury Bureau

Phone: 510-238-3201