Workers' Compensation

Benefit for City employees injured on the job.

This is a state-mandated benefit for employees injured on the job.

Employees eligible for Workers' Compensation may be entitled to leave, medical treatment, temporary and/or permanent disability payments, and supplemental job displacement vouchers.

The state-mandated workers' compensation benefits include:

  • Medical Treatment is reasonably required to help recover from the effects of the injury.
  • Temporary Disability Payments if an injured worker loses time from work due to the injury. The temporary disability rate is 2/3 of the employee’s salary up to a maximum rate set by law. For injuries on or after January 1, 2026, the maximum weekly rate is $1764.11. However, some classes of employees such as police officers, firefighters, paramedics, sheriff's deputies, district attorney investigators, juvenile counselors, and teachers may receive a full salary in lieu of temporary disability benefits when disabled from a work-related injury.
  • Permanent Disability Payments if an injured worker has a permanent disability as the result of a work injury. The benefit amounts are set by law based on the severity of the disability.
  • Supplemental job displacement vouchers are available if the injured worker cannot return to the job she/he held at the time of injury.
  • Death benefits are given to a spouse or dependent upon a work-related injury or illnesswhich results in death.

Follow these steps if you are injured on the job while working for the City of Oakland.

What to know
In case of medical emergency, please call 911, or report to the nearest emergency room.

What to do

Step 1.Report the work injury or illness to a supervisor or manager

  • The supervisor or manager provides the employee with a Claim Form (Form DWC-1) within 24 hours of knowledge.
  • Or download the DWC-1 form and complete it:

Download DWC-1 form

Step 2.Seek medical treatment

24/7 Nurse Triage Hotline: Injured employees or the employee’s supervisor can call CarivaCare at 1-877-247-5431 to initiate the claims process and schedule an appointment with Concentra for evaluation.

  • Designated Medical Treatment Facilities available as to where to seek initial care near your home or work location.
  • Treatment for your injury generally must be through our Medical Provider Network (MPN).
  • You may change physicians at any time within the network for the duration of your injury.

Step 3.Next steps

  • Supervisor completes the DWC-1 form
  • They send the completed form to the assigned workers' compensation coordinator of the department.
  • The department workers' compensation coordinator (DWCC) records the loss, finishes the department paperwork, and sends all necessary worker's compensation documents via email to newclaims@jt2.com.
  • The claim is set up and assigned to an adjuster.