Please report active infrastructure emergencies to OAK311 by dialing 311 or (510) 615-5566. Emergencies includes downed trees or tree limbs, flooding or sewer overflows, and street signal outages. Please report all non-emergency issues online.
Keep these numbers handy for emergencies, and share them with neighbors:
For storm-related emergency issues on public property and in the public right-of-way (such as flooding, mudslides, landslides, and manholes overflowing onto streets and sidewalks), contact the Oakland Fire Department Dispatch non-emergency line at (510) 444-3322.
For non-emergencies, OAK 311 can also be contacted in other ways:
Mobile App: https://seeclickfix.com/us-ca-oakland or OAK 311, available in the App Store for Apple devices and Google Play for Androids
For downed power lines or if you smell natural gas, leave the area immediately and then call 9-1-1 or PG&E at 1-800-743-5000.
For power outage alerts go online to pge.com/outage alerts.
For water service emergencies (e.g., no water service, broken hydrants, broken water main pipes), contact EBMUD at 1-866-403-2683.
For life-threatening emergencies, call 9-1-1 from a land line or (510) 777-3211 from a cell phone.
For non-emergency community resource referrals, call 211 anytime or text 898211 Monday through Friday between 9am and 4pm for assistance.