Resources for Business Re-Opening

As businesses begin to plan for re-opening, the following may be helpful resources.

Date Posted: May 6th, 2020 @ 6:38 PM
Last Updated: September 25th, 2020 @ 5:07 PM

Effective September 25, 2020: Alameda County to Allow Nail Salons to Open Indoors

Effective September 14, 2020, Alameda County’s updated Vehicle-Based Gathering Order will permit live performances including entertainment like musical, theatrical, and artistic performances, lectures, presentations, movie showings, as well as religious and cultural ceremonies. Alameda County Public Health Department will issue additional guidance and hosts of all live performances over 200 vehicles are required to submit a Live Performance Plan to

Effective Friday, September 4, updated Alameda County Health Orders allow:

Effective Monday, August 31, the State’s Blueprint once again permits retail in shopping malls. However, it places additional restrictions on retail. Starting August 31, all indoor retail must limit capacity to a maximum of 25%, except for grocery stores, which must limit capacity to a maximum of 50%. Please visit and find “Retail” for reference.

Effective 8:00 a.m. on Friday, August 28, Alameda County Health Orders allow for the reopening of outdoor swimming pools and outdoor hair salons, nail salons, barbershops, waxing services, skin care and non-medical massages. These Orders exclude services that may require a client to remove their face covering, as well as eyebrow threading and waxing and eyelash treatments. Tattoos, piercings and electrolysis are not allowed to operate indoors or outdoors in alignment with the State of California’s Health Officer Orders issued on July 13.

Restaurant Operating Procedures
English | Chinese | Spanish

Retail and Shopping Center Guidance
English | Chinese (Simplified) | Chinese (Traditional) | Farsi | Korean | Spanish | Tagalog | Vietnamese

Outdoor Hair, Barber, Nail, Skin Care, Waxing, and Non-Medical Massage Guidance

Outdoor Pool Guidance

The order will continue to be in effect until it is rescinded, superseded, or amended in writing by the Health Officer.July 15 Update: Outdoor Dining Now Allowed to Resume, Indoor Worship Services and Indoor Malls are Required to Close

July 12, 2020: Alameda County placed on the State’s County Monitoring List Release and FAQs

See Alameda County's COVID Recovery Page for relevant attachments.

The Alameda County Health Officer continues tracking progress on the five key indicators, to determine when our community is safe to move to the next stage of relaxing shelter-in-place restrictions.

Mask Required For Entry Poster: Arabic | Amharic | Burmese | Chinese (Simplified) | Chinese (Traditional) | English | Khmer | Korean | Spanish | Swahili | Tagalog | Tigrinya | Vietnamese

Face Covering Sign for Businesses by Alameda County (PDF): ENGLISH | SPANISH | CHINESE (Simplified) | CHINESE (Traditional) | KOREAN | ARABIC | TAGALOG | VIETNAMESE | CAMBODIAN

Mask On Sign for Businesses by Alameda County (PDF) in English, Chinese and Spanish

ReOpening Guide signs by the Oakland Metropolitan Chamber of Commerce (PDF), in partnership with Oaklandish and the Economic Recovery Advisory Council, 11" x 17" signs for download. Pick up hard copies from any Oakland Chamber, Business Improvement District or CIty Council office. ENGLISH | CHINESE | SPANISH | VIETNAMESE

Businesses seeking guidance on re-opening consistent with Alameda County guidelines should email

Take the Re-opening and Recovery Survey

To help the City gauge COVID-19 impacts to your business and what resources would help you as you plan for re-opening and recovery, please take our brief Business Re-opening and Recovery Survey. The survey launched in English and translated copy will be added shortly.

What to do if any Employee Tests Positive

Businesses are required to notify the Alameda County Public Health Department of all positive COVID-19 cases. Contact the COVID Workplace team at or call (510) 268-2101 to submit a case report and for guidance and next steps.

Negative COVID-19 test results NOT required for return to work - Source: Alameda County Public Health Department

Planning Documents

State of California industry guidelines to help businesses reduce risk and establish a safe, clean environment for workers and customers. Read the guidelines, find industry-specific checklists and learn more at:

COVID-19 Employer Playbook for a Safe Reopening - Source: California Department of Public Health

Guidelines for Opening Up America Again – Source: White House

Update on California’s Pandemic Roadmap – Source: State of California

COVID-19 Guidance Documents - Source: California Department of Public Health

Planning Considerations for Organizations in Reconstituting Operations During the COVID-19 Pandemic – Source: FEMA

How-To guide for re-opening your workplace – Source: Cushman & Wakefield

Cushman & Wakefield Webinar

SAFE Retail - Considerations for Retail Operations Post COVID-19 - Source: Target

Reopening Resources by Industry - Source: International Economic Development Council

Guidance for Reopening Buildings After Prolonged Shutdown or Reduced Operation - Source: Centers for Disease Control and Prevention

Centers for Disease Control and Prevention industry decision trees:

Interim Guidance for Manufacturing Workers and Employers - Source: Centers for Disease Control and Prevention


Workplace Safety

Essential Business Support Fund and Returning California to Work COVID-19 Safety Protocol Fund is offering grants of up to $10,000 to State Fund policyholders to help defray the cost of safety expenses related to COVID-19 such as the purchase of googles, masks, gloves, cleaning supplies and services, and worksite modifications. Costs must be primarily related to employee safety. See their FAQ’s for more information. Grants are available until September 30.

California COVID-19 Employer Playbook: when and how an employer must report a COVID-19 positive employee; what is defined as an outbreak; and guidance for employers who may be considering whether to suspend operations due to COVID-19 spread in the workplace.

Criteria for Release from Home Isolation and/or Quarantine and Return to Work

When do I Self-Release from Isolation for COVID-19?

California-made Personal Protective Equipment Marketplace Source: California Manufacturers & Technology Association

Face Covering Required Signs in multiple languages - Source: Alameda County Public Health

Screening Guidance for Employers - Source: Alameda County Public Health
English | Arabic | Chinese (Simplified) | Chinese (Traditional) | Farsi | Khmer | Korean | Spanish | Tagalog | Vietnamese

Self-Assessment Guidance for Workers - Source: Alameda County Public Health
English | Arabic | Chinese (Simplified) | Chinese (Traditional) |Farsi | Khmer | Karen | Korean | Spanish | Tagalog | Vietnamese

OSHA COVID-19 Guidelines – Source: U.S. Department of Labor

OSHA Standards – Source: U.S. Department of Labor

Cal/OSHA Guidance on Requirements to Protect Workers from Coronavirus - Source: California Department of Industrial Relations

Workplace Outbreak Guidance for Employers - Source: California Department of Public Health

Oakland recently updated its Paid Sick Leave law to protect workers from COVID-19. Employers should read the new guidelines and post the regulations in a public place.

Restaurant Re-Opening Resources

As Oakland restaurants are allowed by County Order to re-open in stages, industry-specific resources are available.

How the City is supporting curbside or storefront pickup

To specifically support businesses with curbside or storefront pickup, and/or delivery, the City is taking the following steps:

1. Expediting White Curb Requests
In order to facilitate customer pick-up and delivery from Oakland businesses during the COVID-19 period, business owners can request a temporary white curb in front of their business. To request a temporary white curb, please contact Oak311 by dialing 311 or online at

2. Streamlining Sidewalk and Roadway Permitting

In anticipation of further updates to Alameda County’s Shelter-in-Place Order, City departments are working to revise the permitting process for sidewalk and roadway encroachments to make it easier for retailers and restaurants to use larger portions of the sidewalk and roadway to support their businesses. The City is working to streamline permits for parklets, café seating and other uses to help businesses better meet physical distancing requirements, and anticipates issuing updated guidelines by the end of May. City departments want to hear from local businesses about how it can streamline permitting for creative ways to use larger portions of the sidewalk, adjacent parking spaces, and the broader street space to support businesses.

Learn about the Flex Streets Initiative.

Promote Your Business

“Spend. Stay. Love. Oakland.” marketing campaign
From August, Visit Oakland will be hosting a “Spend. Stay. Love. Oakland” digital marketing and social media campaign, encouraging locals to spend their time and money in The Town.

Visit Oakland is creating a new landing page that will link to all of their business directories – from restaurants and retail to outdoors and events – that are pivoting during COVID-19.

The campaign will also focus social media and public relations efforts in support of upcoming events like:

If you have an upcoming event or outdoor dining special that you would like promoted through the “Spend. Stay. Love. Oakland.” campaign, please log into the Visit Oakland Partner Portal to update your listing.

If you need further assistance, email and a Visit Oakland team member will be in touch.

Economic Recovery Advisory Council

The Economic Recovery Advisory Council will be charged with identifying both short-term recommendations to facilitate the reopening and recovery of Oakland’s economic sectors from the COVID-19 crisis, and longer-term strategies for systemic change that creates a more equitable economy into the future.

Mayor Schaaf, Vice Mayor Reid Announce Oakland Economic Recovery Advisory Council

Learn more about the Advisory Council