Resources for Business Re-Opening

As businesses begin to plan for re-opening, the following may be helpful resources.

Date Posted: May 6th, 2020 @ 6:38 PM
Last Updated: May 5th, 2022 @ 3:59 PM

City staff are here to assist business owners and entrepreneurs -- book your free 30-minute appointment at any of 6 Neighborhood Business Assistance locations through June 2022.

Health Orders and Guidance

As of April 18, 2022, Alameda County Continues COVID-19 Quarantine Requirements in Alignment with the CDC. Quarantine is required for residents who are not fully vaccinated and are close contacts of someone who has tested positive for COVID, regardless of their symptom status. Alameda County is aligned with the State’s K-12 and childcare quarantine guidance, and this announcement does not impact children and youth in these settings.

State Updates Mask Mandate
Effective March 1, the requirement for unvaccinated persons to mask in most indoor public settings and businesses was replaced by a strong recommendation that all persons, regardless of vaccination status, continue to mask while in indoor public settings and businesses. Alameda County has aligned with the State’s masking announcement.

Masks are still required in the following indoor settings, regardless of vaccination status.

  • On public transit (e.g., airplanes, ships, ferries, trains, subways, buses, taxis, and ride-shares) and in transportation hubs (e.g., airport, bus terminal, marina, train station, seaport or other port, subway station, or any other area that provides transportation)
  • Emergency shelters and cooling and heating centers
  • Healthcare settings (applies to all healthcare settings, including those that are not covered by the State Health Officer Order issued on July 26, 2021)
  • Homeless shelters
  • Long-Term Care Settings & Adult and Senior Care Facilities

Additionally, masks are strongly recommended for all persons, regardless of vaccine status, in indoor public settings and businesses (e.g., retail, restaurants, theaters, family entertainment centers, meetings, state and local government offices serving the public, etc.). In settings where masks are strongly recommended, businesses, venue operators or hosts should consider:

  • Providing information to all patrons, guests and attendees regarding masking recommendations for all persons, regardless of vaccine status.
  • Providing information to all patrons, guests and attendees to consider better fit and filtration for masks [Surgical masks or higher-level respirators (e.g., N95s, KN95s, KF94s) with good fit are recommended over cloth masks].
  • Requiring all patrons to wear masks, especially when risk in the community may be high, or if those being served are at high-risk for severe disease or illness.
  • Requiring attendees who do not provide proof of vaccination to enter indoor Mega Events to continue masking during the event, especially when not actively eating or drinking.

New Oakland Proof of Vaccination Requirements - On December 21, 2022, the Oakland City Council passed an emergency ordinance to reduce the spread of COVID-19 that requires people to show proof of vaccination to enter many indoor facilities. Businesses are required to post a notice by January 15, 2022. Starting February 1, people will be required to show proof that they have been vaccinated to enter some places in Oakland, like:

  • Establishments or events where food or drink is served including restaurants, bars, coffee houses, clubs, and banquet halls
  • Entertainment venues including theaters, concert venues, museums, and recreation facilities
  • Gyms, fitness centers and yoga studios
  • Senior adult care facilities and City senior programs
  • City Hall
  • Large indoor events at City- and privately-owned facilities

Learn more at:

On December 16, 2021, the Cal/OSHA Board voted to re-adopt the Cal/OSHA COVID-19 Prevention Emergency Temporary Standards (ETS) which includes several updates that affect investigating and responding to COVID-19 cases in the workplace, face coverings, testing and exclusion, and return to work criteria. These changes went into effect on January 14, 2022. For more information, see Cal/OSHA COVID-19 Prevention ETS Update - What Employers Need to Know.

While the Federal Occupational Safety and Health Administration (OSHA) in the U.S. Department of Labor has withdrawn its emergency temporary standard (ETS) to minimize the risk of COVID-19 transmission in the workplace as an enforceable standard, it remains a proposed rule. OSHA strongly encourages the vaccination of workers.

Additionally, CDPH updated requirements for attending mega events, like concerts and sporting events. Prior to attending an event, attendees will now be required to show either proof of vaccination, a negative antigen COVID-19 test within one day of the event, or a negative PCR test within two days of the event.

CDPH also issued a travel advisory effective immediately to recommend that all travelers arriving in California test for COVID-19 within three to five days after arrival, regardless of their vaccination status.

On October 27, 2021, the California Department of Public Health updated its Mega Events guidance. The following changes are now in effect:

  • On December 1, 2021, all attendees age 18 and older must provide identification to confirm the individual presenting proof of vaccination or negative test is the attendee entering the facility or venue. This guidance is required for indoor mega events and recommended for outdoor mega events.
  • The expiration date for the Beyond the Blueprint guidance has been removed.

For more information, visit the CDPH Beyond the Blueprint page.

September 28, 2021: CDPH issued a public health order requiring COVID-19 vaccinations for workers in adult and senior care facilities and those employed in in-home direct care settings by November 30. Release in other Languages

September 10, 2021: The Alameda County Public Health Officer updated the Alameda County Quarantine Order. Quarantine keeps a person who was in close contact with someone who has COVID-19 away from others. As part of this update, individuals who are in quarantine can possibly end their quarantine on day 7 if they receive a negative COVID-19 test on or after their 5th day of quarantine. For additional details and information see the Quarantine Order and the County's Quarantine page.

July 26, 2021: California puts vaccine verification in effect for healthcare workers and state employees

Alameda County Workplace Guidance

All businesses permitted to operate indoors must follow the CDPH interim guidance for ventilation, filtration, and air quality. This guidance includes practical steps your business can take to promote better ventilation, filtration, and air quality indoors to reduce the spread of COVID-19.

Mask Required For Entry Poster: Arabic | Amharic | Burmese | Chinese (Simplified) | Chinese (Traditional) | English | Khmer | Korean | Spanish | Swahili | Tagalog | Tigrinya | Vietnamese

Face Covering Sign for Businesses by Alameda County (PDF): ENGLISH | SPANISH | CHINESE (Simplified) | CHINESE (Traditional) | KOREAN | ARABIC | TAGALOG | VIETNAMESE | CAMBODIAN

Mask On Sign for Businesses by Alameda County (PDF) in English, Chinese and Spanish

ReOpening Guide signs by the Oakland Metropolitan Chamber of Commerce (PDF), in partnership with Oaklandish and the Economic Recovery Advisory Council, 11" x 17" signs for download. Pick up hard copies from any Oakland Chamber, Business Improvement District or CIty Council office. ENGLISH | CHINESE | SPANISH | VIETNAMESE

Vaccine Planning

For current eligibility for vaccination, please visit Alameda County Public Health's website.

In the meantime, please protect yourself from COVID-19 by wearing a mask, keeping your distance from others, avoiding crowds, and washing your hands frequently.

To learn more about vaccine planning in Alameda County, please visit their website.

Employer Vaccination Toolkit
If you’re an employer who is interested in supporting your employees in getting vaccinated, please review the information in the toolkit.

What to do if any Employee Tests Positive

Employers must report workplace-related outbreaks to the local health department. An outbreak is defined as 3 or more positive employee cases within an exposed group.

Track and keep a record of all COVID-19 cases with employee's name, contact information, occupation, location worked, date of last day at workplace and date of positive COVID-19 test.

Report positive cases using the online portal.

Review Alameda County Public Health Department's step-by-step instructions.

Have a question? Email

On January 1, 2021, AB 685 went into effect. The law requires businesses to notify employees of potential COVID-19 exposure at the workplace within one business day of exposure. The law remains in effect until January 1, 2023.

California COVID-19 Supplemental Paid Sick Leave
Employers with more than 25 employees must provide 80 hours of COVID-19 supplemental paid sick leave for eligible employees who are:

  • Isolating/quarantining related to COVID-19
  • Attending appointments to receive a COVID-19 vaccine
  • Experiencing symptoms related to COVID-19 vaccine
  • Experiencing COVID-19 symptoms
  • Caring for a family member who is subject to quarantine or isolation
  • Caring for a child whose school or place of care is closed due to COVID-19

The Supplemental Paid Sick Leave extends through September 30, 2021. 2021 COVID-19 Supplemental Paid Sick Leave FAQs

California Paid Sick Leave: Frequently Asked Questions

Planning Documents

October 5: CDPH updated the Interim Guidance for Ventilation, Filtration, and Air Quality in Indoor Environments to incorporate Cal/OSHA revisions, clarify legal requirements, and add additional resources.

As of August 5, Yelp has added new features to help businesses communicate their vaccination protocols with the public. Users will be able to filter businesses by two new attributes - "proof of vaccination required" and "all staff fully vaccinated" - when searching for local businesses and restaurants.

HIPAA, COVID-19 Vaccination, and the Workplace

Alameda County Workplace Guidance

Employers are subject to the Cal.OSHA COVID-19 Prevention Emergency Temporary Standards (ETS), if applicable to them.

General Business Ventilation Guidance During the COVID-19 Pandemic - Source: Alameda County Public Health

COVID-19 Employer Playbook for a Safe Reopening - Source: California Department of Public Health

COVID-19 Guidance Documents - Source: California Department of Public Health

Planning Considerations for Organizations in Reconstituting Operations During the COVID-19 Pandemic – Source: FEMA

How-To guide for re-opening your workplace – Source: Cushman & Wakefield

Cushman & Wakefield Webinar

SAFE Retail - Considerations for Retail Operations Post COVID-19 - Source: Target

Reopening Resources by Industry - Source: International Economic Development Council

Guidance for Reopening Buildings After Prolonged Shutdown or Reduced Operation - Source: Centers for Disease Control and Prevention

Centers for Disease Control and Prevention industry decision trees:


Workplace Safety

California COVID-19 Employer Playbook: when and how an employer must report a COVID-19 positive employee; what is defined as an outbreak; and guidance for employers who may be considering whether to suspend operations due to COVID-19 spread in the workplace.

Criteria for Release from Home Isolation and/or Quarantine and Return to Work

When do I Self-Release from Isolation for COVID-19?

California-made Personal Protective Equipment Marketplace Source: California Manufacturers & Technology Association

Screening Guidance for Employers, Businesses, and Organizations - Source: Alameda County Public Health:
English | Arabic | Farsi | Khmer | Korean | Spanish | Tagalog | Vietnamese | Chinese (Simplified) | Chinese (Traditional)

Alameda County Worker Resources - Source: Alameda County Public Health:
English | Spanish | Chinese (simplified) | Chinese (traditional) | Tagalog | Vietnamese

OSHA COVID-19 Guidelines – Source: U.S. Department of Labor

OSHA Standards – Source: U.S. Department of Labor

Cal/OSHA Guidance on Requirements to Protect Workers from Coronavirus - Source: California Department of Industrial Relations

Workplace Outbreak Guidance for Employers - Source: California Department of Public Health

Oakland recently updated its Paid Sick Leave law to protect workers from COVID-19. Employers should read the new guidelines and post the regulations in a public place.

Employee Training

The City of Oakland’s Workforce Development Board has launched a free, online skills training platform offered by Metrix Learning.

Taking courses can help Oaklanders improve a wide variety of skills, earn industry certificates, launch into new careers or advance up the career ladder. Metrix Learning offers more than 5,000 courses leading to over 180 industry certificates, with online classes in English, Spanish and Cantonese.

Accessible 24/7, the self-paced courses allow users to take the classes when it is convenient for them. This training resource is available to any Oakland resident or business owner. Register at:

Restaurant Re-Opening Resources

As Oakland restaurants are allowed by County Order to re-open in stages, industry-specific resources are available.

How the City is supporting business use of sidewalks and parking lanes

To specifically support businesses with curbside or storefront pickup, and/or delivery, the City is taking the following steps:

1. Streamlining Sidewalk and Roadway Permitting

In anticipation of further updates to Alameda County’s Shelter-in-Place Order, City departments are working to revise the permitting process for sidewalk and roadway encroachments to make it easier for retailers and restaurants to use larger portions of the sidewalk and roadway to support their businesses. The City is working to streamline permits for parklets, café seating and other uses to help businesses better meet physical distancing requirements, and anticipates issuing updated guidelines by the end of May. City departments want to hear from local businesses about how it can streamline permitting for creative ways to use larger portions of the sidewalk, adjacent parking spaces, and the broader street space to support businesses.

Learn about the Flex Streets Initiative.

2. Expediting White Curb Requests
In order to facilitate customer pick-up and delivery from Oakland businesses during the COVID-19 period, business owners can request a temporary white curb in front of their business. To request a temporary white curb, please contact Oak311 by dialing 311 or online at

Promote Your Business

Oakland's Open
To include Oakland in the message on June 15 that the California economy is reopening, the Visit Oakland team has created a toolkit with social media assets, as well as update several website pages and resources.

This toolkit is free for Oakland businesses to use. Assets include:

  1. Social Media hashtag and graphics
  2. Link to "Oakland's Open" video
  3. Link to "Oakland's Open" landing page on
  4. Links to reopening information resources including COVID Safety and Oakland Travel Pledge.

Click here to access the toolkit. For any support please contact the Visit Oakland Marketing team:

Economic Recovery Advisory Council

The Economic Recovery Advisory Council will be charged with identifying both short-term recommendations to facilitate the reopening and recovery of Oakland’s economic sectors from the COVID-19 crisis, and longer-term strategies for systemic change that creates a more equitable economy into the future.

Mayor Schaaf, Vice Mayor Reid Announce Oakland Economic Recovery Advisory Council

Learn more about the Advisory Council