ADA Policies in the City of Oakland

Describes the application of Title II of the Americans with Disabilities Act and related disability access requirements to all city programs, activities, and services, including specific departmental or program responsibilities

City of Oakland Administrative Policy Regarding Accessibility under Americans with Disabilities Act (ADA)

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Accessible On-Street Parking Policy

The City of Oakland establishes on-street disabled parking zones in the public right of way where required by the ADA and upon request by qualified individuals with disabilities pursuant to the Accessible On-Street Parking Policy.

Public Right of Way

Technical Bulletin: Guidelines and Standards for ADA in the Public Right of Way - Oakland Public Works Bureau of Engineering and Construction

Effective Communications Policy

All City communications shall be designed and maintained according to the ADA and Effective Communications Policy, which requires conformance with WCAG 2.0 Level AA or above in all digital and other information communications technologies, as well as in application and software development and procurement.

Accessible Meeting Toolkit now available here.

Equal Employment Opportunity/Anti-Discrimination/Non-Harassment Policy and Complaint Procedure Administration Instruction 71

The City of Oakland is committed to equal employment opportunity and to ensuring that all employees have a work environment that is free of conduct that could be considered discriminatory or harassing based on the employee’s protected status, including race, color, religion/religious creed, sex/gender, pregnancy, marital status, age national origin/ancestry, physical and/or mental disability, medical condition, sexual orientation, gender identity, military or veteran status or status in any other group protected by federal, state or local law. Download AI 71 to read the policy.

Mass Care and Shelter Plan Functional Needs Annex

On June 15, 2010, the Oakland City Council passed Resolution No. 82836 C.M.S. adopting the Functional Needs Annex. The Annex complements the City’s Mass Care and Shelter Plan. The Annex makes sure that people with disabilities are included in the City’s emergency preparedness plans. Click here for the Mass Care and Shelter Plan Functional Needs Annex Public Version 1.5.

Notice of Compliance with the ADA

Notice of Compliance

Service and Assistance Animal Policy

City of Oakland Service and Assistance Animal Policy and Frequently Asked Questions
Poster: Service Animals Welcome

Special Event Access for People with Disabilities

It is the policy of the City of Oakland to make its special events accessible to people with disabilities in accordance with ADA requirements. Special events include indoor and outdoor concerts, festivals, fairs, luncheons, ceremonies and other activities to which the public is invited, whether held on City property or at other sites. Read the Special Event Access Policy.

ADA Programs Division staff has received numerous inquiries about the policy. The ADA Special Events Policy Frequently Asked Questions (FAQ) document answers these concerns. Additionally, ADA Programs hosts City employee training courses on the ADA Special Events Policy. The City's ADA Special Events Policy Training Course is available for immediate download.

Contract Schedules C-1 and C-2

Contract Schedule C-1 Private organizations that provide goods and services to the public have independent responsibilities under Title III of the Americans with Disabilities Act, regardless of their funding sources. Contract Schedule C-1, Declaration of Compliance with the Americans with Disabilities Act, provides a mechanism by which outside agencies acknowledge their general obligations under the ADA before providing goods or services to the City.

Contract Schedule C-2 Contract Schedule C-2, Declaration of ADA Compliance for Facility Use and Special Events Agreements, provides a mechanism by which outside agencies acknowledge their obligations under the ADA and the City's ADA Special Events Policy before utilizing City facilities for public events and/or delivering special event services to the City.

Which Schedule Should You Use?

All contracts should use Schedule C-1, except contracts for special events services or for special events facilities rentals.

All written agreements allowing outside organizations to use City facilities for facilities rentals and any written agreements for special events services must include Contract Schedule C-2. If you use Schedule C-2, you do not need to use Schedule C-1.

To request a document in an alternative format, please contact:

ADA Programs Division
1 Frank H. Ogawa Plaza, 11th Floor
Oakland, CA 94612
Phone: (510) 238-5219 (711 for relay service)
Fax: (510) 238-3304
Email: adaprograms@oaklandca.gov