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The City of Oakland’s Housing and Community Development Department’s Rent Adjustment Program (RAP) administered its first “pulse survey” to assess the impact that the COVID-19 pandemic had on tenants and property owners from late March to September 2020. The survey was designed to capture a snapshot, or pulse, from Oaklanders as they manage through the pandemic. The survey was translated into Chinese, Spanish, and Vietnamese; posted on the City’s website; and socialized throughout the community using outreach efforts that included partnering with key stakeholder agencies to distribute to and share with their communities
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