OPD Launches Survey to Get Community Feedback on Trust and Safety

Date Posted: April 17th, 2023 @ 1:42 PM
Last Updated: April 17th, 2023 @ 2:05 PM
OPD News Release and Oakland Police Headquarters

For Immediate Release: April 17, 2023

OPD News

OPD Launches Survey to Get Community Feedback on Trust and Safety

The Oakland Police Department (OPD) is launching a new online survey to receive feedback on public safety and trust from our community.

The survey is called "Blockwise" and will provide community members an opportunity to inform the Department and City Leaders on issues facing our community and enhance our responsiveness to community priorities.

The survey’s creator, Zencity, is a global technology company redefining community engagement to build better local governments and gauge trust and sentiment toward public safety issues in Oakland.

“Community input and partnership play key roles in public safety,” said Oakland Interim Police Chief Darren Allison. “While I believe the women and men of the Oakland Police Department are doing a great job, there is always room for growth. We hope the results of the surveys will help us better understand the concerns and needs of our residents as we collectively strive to make our department and city a better and safer place to live, work, and thrive.”

This week, Blockwise surveys will be accessible to community members in multiple languages. The surveys will appear in digital ads in various locations, such as news websites, social media platforms, blogs, and apps.

In addition, residents can find and respond to the survey via the QR code or weblink.


The survey consists of 15 questions and generally takes less than 3 minutes to complete. Based on responses, the survey will measure the safety and trust residents have in their communities while identifying key concerns residents want the police to address.

In keeping with OPD's commitment to transparency and accountability, the survey results will be shared with the public as they become available.

Zencity works with hundreds of municipalities across the U.S., including Chicago, Phoenix, Seattle, and San Diego, on issues ranging from public safety to American Rescue Plan Act implementation.