Important COVID-19 Information

Moratorium on Evictions and Rent Increases

The moratorium on evictions and rent increases has been extended through the local emergency. On March 27, 2020, the Oakland City Council adopted an ordinance imposing a moratorium on residential evictions, rent increase above the CPI amount of 2.7%, and prohibiting late fees during the COVID-19 Local Emergency. The Ordinance also prohibits evictions based on non-payment of rent that became due during the Local Emergency when the tenant suffered a substantial reduction of income or substantial increase of expenses due to COVID-19.

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COVID-19 RELATED EVICTION PROTECTIONS

City of Oakland Regulations

The City of Oakland Rent Board has issued Regulations related to the Emergency Eviction Moratorium. Amongst other elements, it provides guidelines for payment of delayed rent, clarifies the negotiation process for delayed rent, and gives information for RAP mediation services to assist tenants and owners in finding a resolution.

Read the full text of the City of Oakland Rent Board’s Emergency Moratorium Regulations here.

For the most up-to-date information on the City's response to the COVID-19 pandemic, visit the City’s COVID-19 page here.

State Protections

The Tenant, Homeowner, and Small Landlord Relief and Stabilization Act of 2020 (AB 3088), a state law, and Oakland’s Emergency Moratorium provide Oakland tenants protections and homeowners and small property owners relief during the COVID-19 pandemic. These resources below advise Oakland property owners and tenants on their legal rights and responsibilities under state and local ordinances.

*Please note: The Tenant, Homeowner, and Small Landlord Relief and Stabilization Act of 2020 (AB 3088) protects qualifying tenants from eviction for non-payment of rent until February 2021. The Act will not significantly affect the Oakland Emergency Eviction Moratorium. Oakland’s Eviction Moratorium will continue to protect most Oakland renters from eviction during the COVID-19 emergency. However, tenants living in units not covered by Oakland’s Emergency Eviction Moratorium, i.e. units that do not fall under the Oakland Just Cause for Eviction Ordinance, will have additional protections under AB 3088. Contact a RAP Housing Counselor at (510) 238-3721 or rap@oaklandca.gov for more information.

The links down below take you to the State of California’s pages regarding the Tenant, Homeowner, and Small Landlord Relief and Stabilization Act of 2020 (AB3088):

ADDITIONAL RESOURCES RELATED TO COVID-19

RESOURCES FOR PROPERTY OWNERS DURING COVID-19

RESOURCES FOR TENANTS DURING COVID-19

  • Need help paying your rent? Click here for more information.

LEASE BREAKING

If you are a tenant or another tenant you know is thinking of breaking your lease, contact the Rent Adjustment Program at (510) 238-3721 or email us at rap@oaklandca.gov. RAP staff members are available to assist members of the public Monday-Thursday from 9:30am to 4:30pm via live phone.

NEED MORE INFORMATION OR HELP?

* Due to the Shelter-in-Place Order issued on March 16, 2020, all in-person housing counseling and workshops have been canceled.

However, during the City’s Local Emergency, Rent Adjustment Program staff members are available to members of the public by phone and email. Housing Counselors are taking calls Monday to Thursday from 9:30am to 4:30pm at (510) 238-3721. You can also email us at rap@oaklandca.gov. We will also provide translation services for non-English speaking visitors including and not limited to Spanish, Chinese, Vietnamese, and other languages.

**Please note: The Rent Adjustment Program will not provide legal advice. All information provided is solely advisory and does not constitute legal advice. RAP has no jurisdiction to decide issues of possession in the event of an unlawful detainer (eviction lawsuit). Those issues will be ultimately decided in a court of law.

WHERE CAN I RECEIVE LEGAL ASSISTANCE?

Tenants may contact the Eviction Defense Center (EDC) at (510) 452-4541, East Bay Community Law Center (EBCLC) at (510) 548-4040, Centro Legal de la Raza at (510) 422-5669, or Bay Area Legal Aid at (866) 346-3405.

Property owners may contact Housing and Economic Rights Advocates (HERA) at (510) 271-8443, East Bay Rental Housing Association (EBRHA) at (510) 893-9873, or the Alameda County Bar Association at (510) 302-2222.

* Please check the organizations’ websites to confirm operating hours during the local State of Emergency.

ABOUT THE RENT ADJUSTMENT PROGRAM

The Oakland City Council adopted the Rent Adjustment Program Ordinance (OMC Chapter 8.22) in 1980. This ordinance sets the maximum annual rent increase based on the annual CPI increase and handles rent adjustments for claims of decreases in housing services and handles other rent-related matters. The purpose of this program is to foster fair housing for a diverse population of renters and enforce the Rent Adjustment Ordinance set out by the City of Oakland.

Contact Us

*Due to the Shelter-in-Place Order issued on March 16, 2020, all in-person counseling and form drop-offs have been canceled. Please read the information below carefully to find the best way to contact us.

By Phone

Phone: (510) 238-3721 | Fax: (510) 238-6181

The Rent Adjustment Program’s Housing Counselors are available from Monday to Thursday, 9:30am to 4:30pm to answer any RAP or housing-related questions you might have. Topics can be, but are not limited to, tenant and property owner issues and concerns, Oakland rental housing laws, or how to file a petition with RAP. Calls are generally limited to 10 minutes per person.

By Email

Contact a RAP Housing Counselor: rap@oaklandca.gov.

If you would prefer an email response, you can email us here. RAP strives to return all emails within a twenty-four-hour timeframe.

Hearings Unit: hearingsunit@oaklandca.gov. If you have Hearings Unit-related issues or questions related to your pending case, you must contact your Case Analyst directly. If you do not know who your Case Analyst is, you can email hearingsunit@oaklandca.gov to find that information.

If you are submitting a new petition, you may email rap@oaklandca.gov. RAP staff will reach out to you once the petition has been accepted.

All eviction notices should be scanned and submitted via email to evictionnotices@oaklandca.gov.

By Mail

Address: 250 Frank H. Ogawa Plaza, Suite 5313

Oakland, CA 94612

Due to the Shelter-in-Place Order, we are no longer accepting in-person petition applications and related materials. All new petitions and petition-related documents can be submitted by mail to the address above, electronically submitted to rap@oaklandca.gov, or the online portal.

All documents for Ellis Act cases must be mailed to 250 Frank Ogawa Plaza, Suite 5313, Oakland, CA 94612.

Online Petition Filing

We also offer an online portal where you can submit your petitions and all petition-related forms online. Click here to access the portal.

For a full list of documents, click here to access all tenant forms and here for all property owner forms.

Request a Form

General forms can be found on our website. For property owner forms, click here. For tenant forms, click here. If you cannot find the form you want, you can email the Rent Adjustment Program at rap@oaklandca.gov to obtain it.

To request documents related to a case, you can either complete the Request for Copies form and email it to rap@oaklandca.gov or make a Public Records Request (PRR) here. Please note that all PRRs are considered public information. You can also look up information related to cases through the RAP database.

Join the Email List

If you would like to receive emails about upcoming events or updates from the Rent Adjustment Program, please sign up! Please use the link below to add your name and email to our list for future updates.

https://www.surveymonkey.com/r/VDB6CLX