To make an appointment, please email RAP@oaklandca.gov or call (510) 238-3721.
File a Tenant Petition
Due to the local emergency, we are no longer accepting in-person petition applications and related materials in our office. All new petitions and petition-related documents can be submitted via email, by mail or online (see below). Please number sequentially all pages submitted (other than the petition). In order for your petition to be considered complete, the petition MUST be filed with a proof of service form, which is already included in the Tenant Petition.
1.) By Email: To file your petition, please send petition and petition related documents to email@example.com. Once received you will receive a confirmation email.
2.) By Mail:
To file your petition, please submit to the following address:
Rent Adjustment Program
c/o Hearings Unit
250 Frank H. Ogawa Plaza, Suite 5313
Oakland, CA 94612
3.) Online Petition Filing: We also offer an online portal where you can complete and submit your petitions and all petition-related forms online. To complete and file a Tenant Petition online, click here. (Note: New Versions as of 10/22/2020 include Proof of Service).
Due to the Shelter In Place Order issued on March 16, 2020, all drop-in housing counseling and workshops have been canceled.
Rent Program staff members remain available to assist members of the public by phone at (510) 238-3721 during normal business hours Monday-Friday, 9:30 am - 4:30 pm. Please leave a message and a housing counselor will return your call within 24 hours. You may also email us at firstname.lastname@example.org.
Tenants may challenge a loss of service if they believe it is more than the allowed increase. To challenge a loss of service, a tenant may file a petition for a service that:
- is no longer offered;
- used to be covered by property owners, but the tenant is now being charged for;
- has changed substantially since move-in;
- is a serious defect in the unit that affects the health or safety in the unit.
Tenants may challenge a rent increase if they believe the increase is more than what is allowable. To challenge a rent increase, a tenant must file a petition:
- Within 90 days of receiving the notice of rent increase with a Rent Adjustment Program Notice
- Within 120 days of receiving the notice of rent increase if the tenant did not receive the Rent Adjustment Program Notice
- OR if at any time the tenant was not served with the Rent Adjustment Program Notice.
Here’s a checklist of what you, as a tenant, will need to file this petition:
- Contact information for the property owner or property manager
- Reasons you are filing the petition, based on a rent increase or loss of housing services.
- Your rental history, including date of rent increase(s)
- If applicable, description of lost housing services, the date when the housing service loss began, and estimated dollar value of housing service loss
- Proof of Service: This is a stand-alone Proof of Service that can be used to serve all RAP documents that do not already include a Proof of Service.