Challenge a Parking Ticket

Please Note: With the closure of City of Oakland offices, you can still pay your Parking Tickets on-line and the accrual of penalties is being suspended for 60 days from Monday March 23, 2020 to Thursday May 21, 2020. Challenge (contest) a parking ticket online, by mail, by fax or in person. Do not pay if you challenge.

Contest Form


Challenge your ticket online by following the step-by-step instructions found on this page. It may take up to 48 hours for your ticket to show up online.

*It may take up to two weeks for handwritten tickets to show up online. If you received a handwritten ticket, we recommend using one of the other ways to challenge your ticket.

By mail, by fax or in person

  1. Complete the Contest Form or write a letter explaining why you are challenging the ticket. The letter needs to have your name, address, telephone number, current mailing address and the parking ticket citation number.
  2. Return the Contest Form or letter, the original parking ticket and additional documents to the Parking Citation Assistance Center. The address, hours of operation and fax number are listed below.
  3. Always keep a copy of your ticket and documents for your records.

Parking Citation Assistance Center
250 Frank H. Ogawa Plaza, Suite 6300
Oakland, CA 94612

The Parking Citation Assistance Center is open Mondays, Tuesdays, Thursdays and Fridays from 9 a.m. to 4:30 p.m. and Wednesdays from 9:30 a.m. to 4:30 p.m.

Fax: (510) 986-2699

How long do I have to challenge?

21 days from issue date. The issue date is the date written on the ticket; it is not the date that you saw the ticket.

What do I need?

You need to have documents or evidence that support your case. Documents can be photos, receipts or any other evidence.

What happens after I challenge a ticket?

Other questions?

Call (800) 500-6484. We offer assistance in English, Spanish, Cantonese and Mandarin.