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Technology Lending Library

Touchscreen Laptops for Head Start Families – Available to Rent Now!

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Posted: March 22nd, 2021 10:44 AM

Last Updated: March 22nd, 2021 11:43 AM

What is the Technology Lending Library?

The Technology Lending Library's purpose is to provide every Oakland Head Start family with the technology your family may need. This year, the library includes touchscreen laptops and tech support. The library will hopefully be expanded in future years. All technology is available for families to rent for free and must be returned or renewed at the end of the program year. For the 2020-2021 program year, there is a limit of one touchscreen laptop per family.

How Do I Receive a Laptop?

To receive a touchscreen laptop, you will need to:

  1. Be an enrolled Early Head Start/Head Start family, including Home-Based families.
  2. Complete a technology check-out form, which you will receive from a Family Advocate.
  3. Pick up the laptop from a Distribution Day.

Family Advocates will contact you to help complete the form. Family Advocates will also inform you of the day, time, and place of the Distribution Days.

How Long Can I Keep the Laptop?

You can rent the technology until the end of the program year. This year, the laptops must be returned in June 2021. You will have the option to renew your laptop rental if you have a child enrolled in the next program year (2021-2022) if you complete a renewal form. Family Advocates will contact you about returning the laptop or renewing it toward the end of the program year.

What if the Laptop Is Lost, Stolen, or Damaged?

The laptop is free to rent. You will not be charged a fee if the technology is lost, stolen, or damaged. You will be asked to complete a form documenting what happened. Additionally, you may not be able to receive a replacement device.

What About Tech Support?

Oakland Head Start is partnering with Tech Exchange to provide you with free tech support in multiple languages. Tech Exchange is available Monday–Friday, 9 am–5 pm at 510-866-2260, over the phone and over text in English, Spanish, and Mandarin. Visit techexchange.org for more info.