The Cityspan grantee database stores important and relevant service information for grantees. General information about the database and resources are available below.

Grantee database access

Posted: October 28th, 2021 11:37 AM

Last Updated: July 12th, 2022 10:29 PM

Cityspan Webinar

A recording of the Cityspan Grantee Training Webinar is available below. This webinar will review the system from top to bottom. It will show you how to create client records, enter services, compile progress reports and use Cityspan reports to audit information.

User Manual

General Database Instructions are available here

Training and Technical Assistance

Oakland Unite staff provide training on new or updated database features as they are made to the database. New employee and database refresher trainings are available on an as-needed basis. Grantees may contact Oakland Unite for support with using the database, and also use the following resources:

  • General Database Instructions available here
  • Cityspan Help Desk: 1-866-469-6884 (toll free) Monday – Friday, 8AM-5PM (PST)
  • Grantees interested in receiving training can contact