Oakland Public Works Strategic Action Plan


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This Plan is Oakland Public Works' guideline for how to improve our organization and our services over the next three years and beyond. The focus of this Plan is to set goals and objectives that are actionable, aspirational, and achievable by our Public Works family. This Plan takes into consideration service delivery to our customers, as well as internal factors that shape how effectively we provide training, employee investment, public outreach, customer service, communication, and preservation of institutional knowledge.