Americans with Disabilities Act Plans & Forms

The City of Oakland provides support to make sure community members with disabilities can access City services.

This page includes forms that detail how the City should support people with disabilities. Additionally, it details how individuals who may be experiencing issues can file a complaint or grievance.


Disability Access Policy for City Staff (PDF)

The purpose of this Administrative Instruction (AI) is to describe the City of Oakland’s policies, practices and procedures for complying with Section 504 of the Rehabilitation Act of 1973, Title II of the Americans with Disabilities Act of 1990 (ADA), and related federal and state laws protecting individuals with disabilities from discrimination and guaranteeing equal access for individuals with disabilities in local government programs, activities, and services.