Important: Stay at home. Get COVID-19 Updates, Information, and Resources.

Getting Ready

Information to help you prepare to telecommute.

Reset Your Password

One of the first things you should do in preparing to work remotely is to change your password while you’re still in the office. Passwords last for 60 days, so ideally you won’t have to deal with a password change while you’re out of the office.

If you’re in the office, the easiest way to change your password is to hold down Control + Alt + Delete simultaneously and choose “Change a Password” from the menu.

If you’re offsite and need to change your password, visit the Password Reset Page and click “Change Password” in the left-hand navigation.

Once you’ve changed your password, wait about ten minutes and then log into office.com to make sure your access to Office 365 is up to date. You’ll need to do the same on your phone.

And of course, don’t forget to write down your new password somewhere portable so you have it with you wherever you’re working.

One Drive

We recommend you move your current work files to your OneDrive folder, if they’re not there already, so that they can be accessed remotely.

Mobile Phone Number

If you have a City-issued cell phone, it’s a good idea to make sure that number is available in a few places. You might decide to do this as well with your personal cell phone, if you want to be sure that coworkers can reach you.

  • City Directory: Add your mobile number to the City’s Active Directory by submitting a Help Desk ticket.

  • Voice Mail: Add your cell phone number to your outgoing voicemail message.

  • Email Signature: Add your cell phone to your email signature.

Back to Telecommute Program