Tenants may challenge a loss of service if they believe it is more than the allowed increase. To challenge a loss of service, a tenant may file a petition for a service that:
- is no longer offered;
- used to be covered by property owners, but the tenant is now being charged for;
- has changed substantially since move-in;
- is a serious defect in the unit that affects the health or safety in the unit.
Tenants may challenge a rent increase if they believe it is more than the allowed increase. To challenge a rent increase, a tenant must file a petition either:
- Within 90 days of receiving the notice of rent increase with a Rent Adjustment Program Notice
- OR within 120 days of receiving the notice of rent increase if the tenant did not receive the Rent Adjustment Program Notice
If you do not file a petition by the deadline, your case may be dismissed.
Property owners who want to increase rent more than the CPI increase must submit a petition. Property owners may file petitions for:
- A certificate of exemption
- Approval of a rent increase above the annual CPI increase:
- Challenge a Tenant's Claim of Protected Status
- Transitional Rent Increase:
There is no filing fee for any petition, response or appeal.
- Please attach to the petition any copies of documents related to your case.
- You can update your contact information and add supporting documents up until 7 days before your set hearing date.
Housing Counselors are available on the 6th Floor in the Housing Resource Center of 250 Frank H. Ogawa Plaza, Oakland, CA 94612
You may contact a Rent Adjustment Program Housing Counselor by phone at (510) 238-3721
Drop In Hours
Mondays: 9:30am to 1:00pm
Tuesdays through Thursdays: 9:30am to 4:30pm
You can submit the petition online or download the form. You can submit your completed forms:
- Online through the application portal
- By mail
- In person at 250 Frank Ogawa Plaza, Suite 5313, Oakland, CA 94612