Contact the Help Desk

The Information Technology Department’s Help Desk provides first tier support for City of Oakland employees. Our courteous and professional technicians are available Monday through Friday, 8:30 am - 5:00 pm to provide support for a wide-range of service requests including; telephone, radio, computer, software applications, email, and network. If you are a non-City of Oakland employee and you have questions for the Information Technology Department, please contact us using the phone number and email below.