NOTICE: The mayors of Oakland & San Francisco have challenged each other to a Battle for the Bay on Creek to Bay Day, Sept. 21.

Contact the Help Desk

The Information Technology Department’s Help Desk provides first tier support for City of Oakland employees. Our courteous and professional technicians are available Monday through Friday, 8:30 am - 5:00 pm to provide support for a wide-range of service requests including; telephone, radio, computer, software applications, email, and network. If you are a non-City of Oakland employee and you have questions for the Information Technology Department, please contact us using the phone number and email below.