Check Status of Your Property Complaint

Need to report of property complaint?

You can review how to report a violation on our Report a Property Complaint webpage. 

Please Have the Following Information with You

• Complaint Number
• Property Address
• Any Additional Information About the Property 

What to Do

You can check the status of your complaint on the Online Complaints Portal

How to Check Your Status

1. Check the Status of Your Complaint

   • Once your complaint has been filed in our system, you may check its status through our online Accela Citizen Access (ACA) portal.
   • Click the button below to be taken to our external website to search through filed Code Enforcement complaints.

   Online Complaints Portal
2. Step Two: Search Records

   • Enter your complaint number. If you do not have a complaint number, please enter your property address, along with any additional information you can about the property.
   • Click the "Search" button
3. Step Three: Review Record

   • Find your record and click the record number highlighted in red
   • In the Record Info drop down, select Processing Status
   • Review status of your complaint

Need to Know

NOTE: You may also file a complaint by downloading the TellUs App (iOS, Android) or directly through our Online Permit Portal.

QUESTIONS?

Call (510) 238-3381 or find quick answers through our Permit & Services Questions Portal.

ADDITIONAL RESOURCES:

• Private Property Complaints and Code Enforcement Services
• City of Oakland Municipal Code - Property Blight
• City of Oakland Municipal Code - Building Maintenance
• City of Oakland Municipal Code - Planning