Planning & Building Services - Quick Reference Guide
The following is a summary table of the Planning & Building Department's core services, including Building Permits & Plan Review Services, Planning Application Services, Code Enforcement, Inspections and Records Requests. Below, you will find quick links and contact e-mails and phone numbers to receive assistance. Please note that in this unprecedented time, we thank you for your patience and understanding as we work through a considerable backlog of applications, service requests, and inquiries.
Last Updated: January 20th, 2021 @ 7:56 PM
Service | Details |
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General Questions |
Permit Inspection Scheduling Requests: (510) 238-3444 or inspectioncounter@oaklandca.gov Permit Inspections Technical questions: inspectioninfo@oaklandca.gov Code Enforcement Complaint Filing: (510) 238-3381 Code Enforcement/Inspections: inspectioncounter@oaklandca.gov Permits: permitinfo@oaklandca.gov Plan Check: buildingplancheckinfo@oaklandca.gov Phone: (510) 238-3891 Submit to the Digital Inbox: Zoning Information: (510) 238-3911 |
Building Permits, Forms & Codes |
Resource Pages:
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Online Permits |
Get Mechanical, Electrical, or Plumbing (MEP), solar system, or building alteration permits through our Accela Citizen Access Permit Center |
Re-Roofing & Insulation Certificates |
To install new roofing on or insulation in a building when the work is not directly related to a required building permit. Go to: https://www.oaklandca.gov/services/apply-for-building-permits-online |
Accessory Dwelling Units (ADUs) |
Visit http://bit.ly/OaklandADUs for general ADU permit information. Email Permitinfo@oaklandca.gov for questions and appointments, to be held remotely. Submit plans to https://apps.oaklandca.gov/Dig... |
Over The Counter (OTC) Projects |
Email us at Permitinfo@oaklandca.gov. We’ll review your OTC project by phone or conference call. You will be instructed on how to digitally submit your application, plans (if needed), and other supporting documents. |
Plan Intake |
Email us at Permitinfo@oaklandca.gov We'll answer your questions and help you prepare to submit plans electronically. We’ll provide comments back to you remotely by phone, email, and teleconferencing as needed. |
Building Fee Payments |
Pay by phone by calling 510-238-4774 or online after registering with credit card at our Accela Citizen Access Permit Center |
Permit Cards |
We will email you a PDF that you can print. |
Service | Details |
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General Questions |
Email Permitinfo@oaklandca.gov |
Planning Permits/Applications and Appointments |
Intake appointments will take place by phone or conference call, subject to availability. Schedule your appointment via email at Permitinfo@oaklandca.gov. Include your plan sets and necessary information. Staff will instruct you on how to proceed after receiving your appointment request. |
Planning Forms, Codes & Project Requirements |
Resource Pages:
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Strategic Planning Questions |
Call or email the planner who has been working on the project you are interested in. See our Neighborhood and Citywide Plans and Policy Projects pages for more information and contact information. Strategic Planning staff will monitor phone messages and respond to email. |
Service | Details |
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Code Enforcement Services |
Call 510-238-3381 or file complaints online at our Accela Citizen Access online portal |
Report Code Violations |
Visit OAK 311 or download the app |
Service | Details |
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Building Inspections |
Please note that project managers must acknowledge and adhere to protocols and procedures as outlined in the Alameda County Shelter-in-Place Orders and as required by the Planning & Building Department (detailed here). To schedule an inspection as per the above, please call 510-238-3444. Answers to common Building Inspection questions can be found here: For questions, email InspectionInfo@oaklandca.gov |
Service | Details |
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Public Records Requests |
To make an online request, visit: https://oaklandca.nextrequest.... |
Property Records Request Forms |
The standard application costs $284.58 and can take up to two months to process. The expedited application costs $569.16 and can take 10 to 15 business days. |
Viewing Archived Plans |
Appointments can be scheduled to view archived plans. For questions, please contact RecordsInfo@oaklandca.gov.
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