Beginning September 14, the Office of the City Clerk will resume receiving passport applications. At this time, the Department of State has suspended expediting passport applications due to COVID-19. Given the current backlog of how many applications have been received, applicants should expect it to take at least four months to receive their passport. The Department of State provides weekly statistics regarding the statistics related to pending passport applications as well as the timeline for opening local passport agencies. For more information about passport agencies re-opening and passport processing times, visit - https://travel.state.gov/content/travel/en/traveladvisories/ea/passport-covid-19.html.
The Clerk’s office will resume its previous passport appointment windows of 30 minutes each, beginning from 9:00 am, to 12:00 pm, with the last morning appointment at 11:30 am, 1:00 pm to 4:00 pm with the last afternoon appointment at 3:30 pm, Monday through Thursday and 9:00 am to 12:00 pm with the last appointment being at 11:30 am on Friday.
With the Shelter in Place mandate still in place, the Clerk’s office asks that no more than four people per social bubble schedule appointments during the 30-minute timeslot and that customers practice social distancing while in the reception area during their appointments. Appointments can be booked online at https://www.schedulicity.com/scheduling/OOT4RY or by phone at 510-238-3226.
Good news! The Clerk’s office can now take credit card payments for your City of Oakland fees (acceptance fees, passport photo fees, overnighting your application to the Department of State). Fees payable to the Department of State (passport application fees, 1-2 day delivery of passport) must be paid by check or money order.