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Language Access Services, Plans & Forms
The City of Oakland provides language access services, support, and receives concerns regarding equal access for non-English speakers.
Documents
Civil Rights Complaint and Compliance Review Procedure
(WORD)
City of Oakland Language Access Plan
(PDF)
City of Oakland Language Access Plan
(WORD)
PLAN DE ACCESO IDIOMÁTICO DE LA CIUDAD DE OAKLAND
(PDF)
PLAN DE ACCESO IDIOMÁTICO DE LA CIUDAD DE OAKLAND
(WORD)
屋崙 (奧克蘭) 市語言服務計劃
(PDF)
屋崙 (奧克蘭) 市語言服務計劃
(WORD)
Language Access Coordinators
(PDF)
Language Access Plan & Policy
()
This ordinance establishes the Equal Access Language Assistance Office.
IGUALDAD EN EL ACCESO A LOS SERVICIOS
(PDF)
IGUALDAD EN EL ACCESO A LOS SERVICIOS
(WORD)
平等使用服務法
(PDF)
平等使用服務法
(WORD)
Equal Access to Services Complaint Form (English)
(PDF)
The purpose of this form is to record complaints related to language access to City services.
FORMULARIO DE QUEJAS SOBRE ACCESO A IDIOMAS
(PDF)
The purpose of this form is to record complaints related to language access to City services.
語言服務投訴表格
(PDF)
The purpose of this form is to record complaints related to language access to City services.
2020 Equal Access Compliance Poster
(PDF)
Compliance Poster
2020 OPI Dialing Instruction.TL
(PDF)
Over-the-phone Interpreting
HRM-Equal-Access-to-Services-Info-Memo-9.12.22
(PDF)
Equal Access to Services Ordinance Information Memorandum Sep 12, 2022
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